Ryan Arora
Windsor
Summary
Quality-focused employee committed to approaching administrative tasks with tenacity and attention to detail.
Entrepreneur who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Employee who is driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
11
11
years of professional experience
Work History
Audi Sport Ambassador and Fleet Manager
Audi Pacific
10.2022 - Current
- Worked with the lease retention team to retain clientele.
- Developed and maintained strong relationships with key clients to ensure repeat business and referrals.
- Streamlined sales process, reducing paperwork and administrative tasks for a more efficient workflow.
- Mentored new sales staff members, guiding them through company procedures and product knowledge training.
- Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales.
- Exceeded monthly sales targets consistently by utilizing persuasive sales techniques and building rapport with potential buyers.
- Improved overall customer buying experience to safeguard dealership revenue.
Account Manager
Kyocera Document Solutions
08.2020 - Current
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
Audi Sport Ambassador
Audi Pacific
05.2017 - 05.2021
- Earned the company exceptional ratings and testimonials from clients on Yelp.
- Worked with the lease retention team to retain clientele.
- Made a minimum of 40 sales calls on average a day.
- Promoted to Audi Sport Ambassador in the first year to sell to clients specifically looking for the top tier of the Audi line up.
- Defined strategy and business plan to reach out to purchase customers.
- Surpassed revenue goals during my first quarter.
- Built strategic alliances with service advisors that resulted in an increase in sales overall.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Owner
Ryan Arora Productions
04.2016 - 11.2018
- Develop, market and sold a full range of aerial photography and videography services for real estate agents and home owners.
- Direct target marketing efforts that introduced new services and promoted service visibility.
- Optimize the website and social media pages to boost traffic to the website.
- Provide an elevated customer experience to generate a loyal clientèle.
- Build long-term customer relationships and advise customers on purchases and promotions.
- Founded and managed drone photography and videography business, growing revenue to $70,000 in first year.
Executive Administrative Asistant
Peninsula Interventional Pain Management Center
01.2013 - 05.2017
- Strengthened company's business by leading implementation of social media advertisement and search engine optimization.
- Manage office supplies, vendors, organization and upkeep.
- Greet numerous visitors, including doctors, vendors and patients.
- Maintained and clean reception area, including lounge and associated areas.
- Manage wide variety of patient service and administrative tasks to resolve customer issues quickly and efficiently.
- Routinely answer patients questions and concerns regarding their medical appointments and billing.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Education
Bachelor of Arts - Business entrepreneurship and management
Marymount California University
Rancho Palos Verdes, CAHigh School Diploma -
Mary Star of the Sea High School
San Pedro, CA2011
Skills
- Customer service relations
- Natural leader
- Strong work ethic
- Internet marketing
- Administrative support specialist
- Self-motivated
- Client account management
- Project management
- Team player
- Exceptional communication skills
- Complex Problem Solver
- Researched sales leads
- Order management
- New account creation
- CRM Systems
- Prioritizing workflows
- Territory Management
- Business Development
Interests
Green energy, automotive industry, cycling, running, volunteering
Timeline
Audi Sport Ambassador and Fleet Manager
Audi Pacific
10.2022 - Current
Account Manager
Kyocera Document Solutions
08.2020 - Current
Audi Sport Ambassador
Audi Pacific
05.2017 - 05.2021
Owner
Ryan Arora Productions
04.2016 - 11.2018
Executive Administrative Asistant
Peninsula Interventional Pain Management Center
01.2013 - 05.2017
Bachelor of Arts - Business entrepreneurship and management
Marymount California University
High School Diploma -
Mary Star of the Sea High School
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