Accomplished Leader with deep expertise in multi-unit operations and driving profitability through strategic, efficient execution. Proven track record of developing talent, scaling systems, and managing full P&L performance across diverse markets. Skilled in building strong B2B partnerships and consistently surpassing sales, service, and growth goals. Committed to cultivating high-performing, accountable teams in fast-paced, evolving environments.
· Oversaw daily operations across 50+ rental locations, including a top-performing airport branch and multiple high-volume regional sites. Led a team of 9 Area/Branch Managers and over 430 employees, managing a fleet of 12,000+ vehicles.
· Held full P&L responsibility and consistently exceeded performance metrics.
Achieved over $65M in net profit over two years, while maintaining industry-leading customer satisfaction.
· Promoted through six levels in under 10 years by consistently outperforming revenue, growth, and service goals.
· Spearheaded monthly leadership development sessions and oversaw all hiring and onboarding processes.
· Led airport operations to #1 globally in customer satisfaction and operational execution.
· Managed over 1,000+ B2B accounts, including contract negotiation and long-term relationship development.
· Directed expansion efforts across multiple markets, opening and scaling new branches with optimized staffing and fleet management.