Ryan Andrews
Bay Roberts,NL
Summary
Hardworking employee enthusiastic about learning about field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
26
26
years of professional experience
1
1
Certification
Work History
General Laborer/small Equipment, Industrial
Braya Renewable Fuels
Come By Chance, NL
03.2023 - 12.2023
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Operated heavy equipment safely to transport materials and complete tasks as required.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Contributed to efficient inventory management, tracking supplies and notifying supervisors when restocking was needed.
Industrial High Pressure Cleaner/Swamper
Clean Harbors
Edmonton, AB
08.2022 - 12.2022
- Traveled on trucks with drivers to assist with loading, unloading, and maintenance.
- Expedited job completion times with effective teamwork among crew members while executing various Swamper functions.
- Assisted in the training of new Swampers, ensuring they were well-prepared for their roles and responsibilities.
- Maintained a safe working environment by following safety protocols during all Swamper operations.
- Reduced workplace accidents through strict adherence to safety guidelines and procedures while performing Swamper duties.
- Cleaned and inspected trucks and franc trucks after jobs.
- Upheld company standards for quality control through detailed inspections of incoming shipments before offloading or processing.
- Strengthened relationships with clients, drivers, and other stakeholders through clear communication and professional conduct as a Swamper representative.
- Assisted operators on rigging pipeline construction.
- Cleaned oil and other spills.
- Observed site safety rules to maximize protections for team members and equipment.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Operated specialty high pressure water jetting equipment such as mini excavator, LTC's vac truck operational knowledge, hydro dredging, and operation and maintance of hig pressure pumps
Foreman Roofer
BRP Construction
Port De Grave
10.2020 - 07.2022
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Evaluated incoming materials for quality and amounts ordered.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Conducted monthly meetings with employees to discuss safety issues, status and development.
- Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
- Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
- Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
Powersports Sales
Coastal OutDoors
Carbonear, NL
04.2019 - 09.2020
- Developed strong relationships with customers for repeat business and referrals.
- Resolved customer complaints promptly, fostering trust and loyalty among clientele.
- Delivered an exceptional buying experience from initial contact through post-purchase support, resulting in high customer satisfaction ratings.
- Maximized showroom appeal by organizing vehicle displays according to manufacturer guidelines and current promotions.
- Enhanced customer experience by offering personalized solutions based on individual needs and preferences.
- Streamlined the sales process by collaborating closely with the service department on vehicle preparation and delivery timelines.
- Supported dealership growth by contributing to a positive workplace culture that fostered teamwork and collaboration among staff members.
- Achieved sales targets through consistent follow-up with prospective buyers and diligent tracking of leads in CRM system.
- Increased vehicle sales by effectively communicating key features and benefits to potential clients.
- Demonstrated professionalism and integrity by adhering to dealership policies, industry regulations, and ethical selling practices.
- Conducted thorough vehicle demonstrations, ensuring customer understanding of safety features, technology, and performance capabilities.
- Collaborated with finance team to secure favorable financing options for clients, resulting in higher closing rates.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Automotive Sales Consultant
Cabot Ford Lincoln
St. John's, NL
02.2018 - 04.2019
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Answered telephone and email inquiries from potential customers.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
- Expanded professional network within the automotive industry by attending conferences, workshops and training sessions.
Real Estate Agent
Remax East Coast Realty
Bay Roberts, NL
10.2008 - 09.2018
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Reviewed market research data and changed sales plans accordingly.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
Owner / Operator Residential Construction
Avalon Prestige Homes
Clarke's Beach, NL
03.2014 - 03.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Deck Hand / Mate
F/V Sandy Cove Venture
Port De Grave
05.1998 - 09.2008
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Performed routine equipment maintenance, resulting in fewer breakdowns and increased operational efficiency.
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Showcased exceptional problem-solving skills when faced with unexpected challenges during production runs, ultimately minimizing downtime and keeping projects on track.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Resolved issues among crew members by using active listening and problem solving to quickly defuse tense situations.
- Used nets and pots equipment to haul fish up from ocean, taking care to avoid snags and quality control of product , which could negatively impact final hauls.
- Packaged and loaded products for shipment.
- Operated fish-finding equipment to locate desirable catches and minimize wasted time.
- Kept up with detailed ship and gear maintenance schedule to maintain optimal fishing levels and revenue returns.
- Stocked vessel with equipment for fishing, boating operations and effective emergency response.
- Monitored weather, crew and vessel conditions to make sound operational choices.
- Operated navigational instruments to correctly steer vessel.
Education
High School Diploma -
Ascension Collegiate
Bay Roberts, NL06.1998
Skills
- Customer care
- Relationship Building
- Customer Engagement
- Networking
- Sales process
- Sales strategy development
- Sales management
- Negotiation
- Objection handling
- Product description
- Relationship selling
- Social selling
- Business Development
- Cold-calling
- Closing Techniques
- Needs analysis
- Territory Management
- Team-oriented and dependable
- Worksite safety
- Basic Carpentry
- Heavy Lifting
- Safety awareness
- Attention to Detail
- Willingness to learn
- Time Management
- Job Site Organization
- Safety Procedures
- Hand-Eye Coordination
Accomplishments
- Rookie Of the year Remax Eastern Canada
- Rookie of the Year Sales Ford Canada
- Supervised team of 12 staff members
Languages
English
Certification
WHIMIS
Fall Protection
H2S Alive
Confined Space
Class 5 license
Mask Fit Certified
Powerline Hazards
Ground Disturbance
Job site orientation
Timeline
General Laborer/small Equipment, Industrial
Braya Renewable Fuels
03.2023 - 12.2023
Industrial High Pressure Cleaner/Swamper
Clean Harbors
08.2022 - 12.2022
Foreman Roofer
BRP Construction
10.2020 - 07.2022
Powersports Sales
Coastal OutDoors
04.2019 - 09.2020
Automotive Sales Consultant
Cabot Ford Lincoln
02.2018 - 04.2019
Owner / Operator Residential Construction
Avalon Prestige Homes
03.2014 - 03.2018
Real Estate Agent
Remax East Coast Realty
10.2008 - 09.2018
Deck Hand / Mate
F/V Sandy Cove Venture
05.1998 - 09.2008
High School Diploma -
Ascension Collegiate