Rya Barranti
Vancouver,BC
Summary
Dependable and adaptable individual with extensive experience in customer service, bringing exceptional organizational skills, attention to detail, and the ability to manage multiple priorities at one time. Experienced in maintaining accurate records, following protocols, and supporting team efficiency. Recognized for strong interpersonal and communication skills, and an eager willingness to complete varying diverse tasks to ensure workplace success.
Overview
4
4
years of professional experience
Work History
Server
Browns Social House
05.2024 - Current
- Effectively managed 15+ different parties at one time, attending to and anticipating each patrons needs in a timely manner.
- Utilized knowledge of menu to offer personalized drink and meal recommendations.
- Enhanced team efficiency by assisting other servers and communicating with support and kitchen staff during high-pressure settings.
- Ensured consistent and detailed attention to each patron by offering drink refills, removing garbage and unused dishware, quality-checking items, and being available for customer needs at all times.
- Worked with POS system to place orders with accurate food and drink modifications as well as manage separate bills for groups with as many as 16+ individuals.
Barista
BjornBar Bakery
06.2021 - 06.2023
- Handled and prepared 30+ specialized coffee orders within 30 minutes during peak hours
- Operated coffee machinery including espresso machine, coffee grinder, milk frother, and drip coffee maker with precision and care.
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Bachelor of Arts - Psychology
University of British Columbia
Vancouver04-2026
Skills
- Utilizing SPSS functions
- Adaptable and dependable; willing to assist wherever needed
- Strong interpersonal and communication skills
- Attention to detail and accuracy
- Organizational and time-management skills
- Ability to attentively follow instruction and protocol
Timeline
Server
Browns Social House
05.2024 - Current
Barista
BjornBar Bakery
06.2021 - 06.2023
Bachelor of Arts - Psychology
University of British Columbia