RUZZEL LOUIE LOPEZ
Red Deer,Canada
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
Sheet Metal/HVAC duct installer
Read's heating
Alberta, Canada
05.2025 - Current
- Installation, Fabrication and Maintenance of heating and ventilation systems.
- Ductwork and fittings.
Housekeeping
Red Deer Resort & Casino
Alberta, Canada
02.2023 - 05.2025
- Cleans all assigned service areas keeping them clean, safe and hygienic Efficiently cleans assigned number of rooms per day, keeping within departmental standards.
- Maintain the cleanliness of hallways and public areas during certain times (vacuuming, dusting, etc.).
- Assists Colleagues as directed by Team Lead and Housekeeping Manager.
- Perform other duties as required and assigned by the Team Lead and Housekeeping Manager.
Line Cook
Blanco Cantina
Alberta, Canada
01.2023 - 02.2023
- Promptly and efficiently fill orders according to bill flow.
- Run various pieces of kitchen equipment, time the steps in each dish and know the cooking requirements of each dish.
- Knowledgeable about menu items, menus changes and food preparation procedures.
- Consistently prepare ingredients, garnishes, sauces, etc. to specifications. Prepare items to meet guest requests and prepare support items as required.
- Proactively refill the line with ingredients / condiments / supplies.
Front Desk/Marketing Assistant
The Clift
03.2021 - 12.2022
- Administrative Duties: Manage incoming and outgoing mail, packages, and deliveries.
- Maintain accurate records of tenant communications, maintenance requests, and visitor logs.
- Handle phone calls, emails, and other correspondence promptly and professionally.
- Tenant and Guest Services: Assist tenants with inquiries, requests, and concerns regarding their maintenance issues and amenities.
- Manage the company's social media accounts to attract prospective buyers or tenants.
- Create and schedule posts on platforms like Facebook, Instagram, and LinkedIn.
- Track online engagement metrics and optimize content for better reach.
- Maintain a database of prospective buyers, tenants, and real estate agents.
- Respond promptly to inquiries about properties and schedule site visits.
Customer Service Officer
Henderson Security
Singapore
12.2018 - 12.2022
- Company Overview: Henderson Security provides security services in various settings.
- Henderson Security provides security services in various settings.
Facility Officer
QBAY Residences
04.2020 - 03.2021
- Oversaw daily operations and maintenance of residential facilities to ensure a safe, clean, and comfortable living environment.
- Managing bookings of events area.
- Coordinated routine and emergency repairs, ensuring timely resolution of issues.
- Fostered positive relationships with residents through proactive communication and support.
- Managed day-to-day operations of residential facilities, ensuring a clean, safe, and well-maintained environment.
Mall Ambassador - VIVO City
Henderson Security
Singapore
12.2018 - 03.2020
- Familiarity with the floor plan, stores and services of the mall Taking note of opening and closing hours of tenants/ shops.
- Attend to Shoppers enquiries and complaints.
- Managing crowds.
- Provide general activities regarding mall amenities and promotional mechanics.
- Mann information counter.
- Any other reasonable duties assigned by mall management staff.
Education
Business Diploma -
Red Deer Polytechnic
Red deer, Alberta06-2025
Bachelor's Degree - Major in Marketing
Far Eastern University
Manila, Philippines01.2017
Skills
- Management skills
- Creativity
- Professional and trained Customer Service
- Leadership
- Critical thinking
- Effective communication
- Team collaboration
- Marketing strategy
References
Available upon request
Training Seminars
- Providing Extraordinary Service, Henderson Security, 12/2019
- Handle Enquiries and Request, Henderson Security, 01/2019
Timeline
Sheet Metal/HVAC duct installer
Read's heating
05.2025 - Current
Housekeeping
Red Deer Resort & Casino
02.2023 - 05.2025
Line Cook
Blanco Cantina
01.2023 - 02.2023
Front Desk/Marketing Assistant
The Clift
03.2021 - 12.2022
Facility Officer
QBAY Residences
04.2020 - 03.2021
Customer Service Officer
Henderson Security
12.2018 - 12.2022
Mall Ambassador - VIVO City
Henderson Security
12.2018 - 03.2020
Business Diploma -
Red Deer Polytechnic
Bachelor's Degree - Major in Marketing
Far Eastern University
Similar Profiles
Lori BurdinLori Burdin
Sales Representative at Read's Uniforms, Inc.Sales Representative at Read's Uniforms, Inc.
PALETI SUBBARAOPALETI SUBBARAO
Assistant Manager- HR Statutory Compliance at Dr Read's Laboratories LtdAssistant Manager- HR Statutory Compliance at Dr Read's Laboratories Ltd
Fábio Júnior SantosFábio Júnior Santos
Desmantling /Assembly/ Paint Job of Induction Motors at Read's ElectricDesmantling /Assembly/ Paint Job of Induction Motors at Read's Electric
ARLEN CRISBYARLEN CRISBY
Sales Associate at Fluid VapeSales Associate at Fluid Vape
Jade DickieJade Dickie
Team Lead at Westland InsuranceTeam Lead at Westland Insurance