Ruzena Zakova
Summary
Reliable administrative assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing skills of 45WPM.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HOUSEKEEPING SUPERVISOR
Solo Suites
09.2022 - Current
- Creates schedule and assigns regular duties and special duties for housekeeping members
- Assists in preparing annual housekeeping budget
- Organize inventories
- Develop and implement housekeeping systems and procedures
- Prepare reports for management
- Organize on the job training and evaluate its effectives
- Customer service, front desk.
ADMINISTRATIVE ASSISTANT
Woodsmere Holdings Corp.
09.2020 - 07.2022
- Monitor work calendar and schedule appointments, viewings & move-ins
- Execute record filing system to improve document organization
- Perform administrative duties for management
- Complete inspection reports
- Data entry in a fast-paced environment.
ADMINISTRATIVE ASSISTANT
Cleaning With Love
01.2016 - 01.2017
- Administrative tasks; printing, scanning, data entry, filing
- Coordinated work groups
- Provided training for new members
- Created reports for management
- Handled client correspondence
- Responsible for office & cleaning inventory.
ASSISTANT
Your Independent Grocer
01.2015 - 01.2016
- Packaged, labelled, & priced products
- Merchandised showcase – including cake decorating
- Filled customer special orders
- Trained other associates
- Assisted in other duties as assigned.
Customer Care Specialist
ALD Automotive, S.r.o.
06.2013 - 06.2014
- Delivered vehicles to customers
- Provided support in sales department
- Monitored payments
- Composed, edited completed including lease documents
- Generated reports & typed letters.
OFFICE MANAGER
Credium Credit Agricole Group, a.s.
01.2008 - 01.2012
- Receptionist team leader
- Responsible for the administrative duties in the office
- Kept track of company's cellular services and phone usage
- Monitored the usage of company vehicles
- Took inventory
- Did presentations and provide instruction on safety in the workplace
- Cooperated with the accounting, IT and Controlling departments
- Managed the company mail.
Education
Diploma - Immigration Assistant
CDI College
Victoria, BC06.2022
Diploma - Applied Economics/Applied Accounting
General Frantiska Fajtla Business Academy
05.2006
Skills
- Process optimization
- Spreadsheet management
- Office administration
- Correspondence Handling
- Filing and data archiving
- Contract agreement preparation
- Records management
- Scheduling
- Employee training and development
- Mail handling
- Legal terminology
- Legal research and writing
- Staff evaluations
Certification
- Certified - Leadership & Best practices in Housekeeping, BC Hotel Association, 10/2023
Timeline
HOUSEKEEPING SUPERVISOR
Solo Suites
09.2022 - Current
ADMINISTRATIVE ASSISTANT
Woodsmere Holdings Corp.
09.2020 - 07.2022
ADMINISTRATIVE ASSISTANT
Cleaning With Love
01.2016 - 01.2017
ASSISTANT
Your Independent Grocer
01.2015 - 01.2016
Customer Care Specialist
ALD Automotive, S.r.o.
06.2013 - 06.2014
OFFICE MANAGER
Credium Credit Agricole Group, a.s.
01.2008 - 01.2012
Diploma - Immigration Assistant
CDI College
Diploma - Applied Economics/Applied Accounting
General Frantiska Fajtla Business Academy
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