Ruvy Nsingo
Brampton
Summary
Results-driven professional with extensive knowledge of freight forwarding and customs clearance seeking a full-time role that offers professional challenges. Utilize interpersonal skills, effective time management, and problem-solving expertise to organize and execute international and domestic shipments for timely delivery. Expertise includes preparing documentation and ensuring regulatory compliance in the field of freight forwarding and customs clearance.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
StackTeck Systems Limited
10.2023 - Current
- Purchased parts, tracked orders and notified managers and all parties involved of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales, accounting, engineering and the assembly teams to address client concerns and expedite orders when necessary.
- Adapted quickly to unexpected disruptions in the automation and supply chain, developing contingency plans to minimize negative impacts on business operations.
- Prepared paperwork for customs and ensured compliance with industry regulations, reducing the risk of fines or penalties.
Customer Care and Sales Development Representative
Payment Evolution
01.2022 - 03.2023
- Handled CRA inquiries regarding accounts and customers on understanding appropriate calculations to avoid CRA penalties
- Supported Customer Service Team with onboarding and assisting new and existing customers, answering technical questions and offered video and live demos
- Worked closely with Marketing Team to create and understand flow of information internally to help with upselling B2B and other payroll services.
Customer Service/Order Entry Clerk
Keele Warehousing and Logistics
10.2021 - 12.2021
- Ensured fast and efficient servicing on daily loads, pick-ups, deliveries processing
- Processing applications for service, entered and recorded all customer inquiries to maintain accounts and inventory control.
Customer Care and OSD Representative
Speedy Transport Group
01.2019 - 10.2021
- OSD reporting - daily recording of all overages, shortages and/or damaged goods daily to avoid claims with US partner carriers and customers
- Used multiple tracking and tracing systems for billing, submitting to customs for PARS and PAPS using EvoShip, AS400 and Citrix
- Confirming shipping paperwork information (BOLs, packing slips, commercial invoices, Certificate of Origin to PODs) for customs, warehouse team and customers
- Daily dock check to maintain movement of freight between terminals, to and from US and to customers efficiently with OSD reports to back any issues.
Education
Ontario Youth Apprenticeship Program - Certified Red Seal Occupational Standard - Hairstylist
Supply Chain Management - Global Logistics
TriOS College
Brampton, ON12.2018
Ontario Secondary School Diploma -
Glenview Park Secondary School
Cambridge, ON06.2010
Skills
- Supply Chain Management
- Logistics Planning
- Cross Function Collaboration
- Data Analysis
- Problem Solving
- Adaptability
- Communication
- Continuous Improvement
- Decision-Making
- Invoicing and shipping documentation
Languages
English
Native or Bilingual
Timeline
Logistics Coordinator
StackTeck Systems Limited
10.2023 - Current
Customer Care and Sales Development Representative
Payment Evolution
01.2022 - 03.2023
Customer Service/Order Entry Clerk
Keele Warehousing and Logistics
10.2021 - 12.2021
Customer Care and OSD Representative
Speedy Transport Group
01.2019 - 10.2021
Ontario Youth Apprenticeship Program - Certified Red Seal Occupational Standard - Hairstylist
Supply Chain Management - Global Logistics
TriOS College
Ontario Secondary School Diploma -
Glenview Park Secondary School
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