Rutvik D
Vancouver,BC
Summary
Driven Logistics Supervisor offering 6 years of experience in monitoring the flow of products for efficiency. Focused on negotiating rates with freight vendors, coordinating warehouse storage, documenting shipment status and monitoring performance to maintain efficient workflow. Accomplished in delivering goods on time through expert management of deadlines by maintaining communications with warehouse employees and freight vendors.
Overview
8
8
years of professional experience
Work History
Logistics Supervisor
PaybyPhone
Vancouver, BC
10.2022 - Current
- Successfully implemented Lean Six Sigma methodologies, resulting in a 10% reduction in waste and a 21% improvement in overall process efficiency.
- Coordinated the movement of fleet lease, factory, and consignment vehicles to and from the auction, adhering to corporate and customer guidelines.
- Approved timecards for hourly transport drivers, clerks, and dispatchers within the transportation department.
- Utilized data visualization tools like tableau,Looker and power BI to effectively communicate business insights.
- Oversaw and managed all budgetary, people development, and operations objectives for the Fulfillment Center's Inbound, Outbound, and Change Ops functional areas
- Followed up with dealerships/customers to confirm safe and timely arrival of loads.
- Resolved customer concerns in a friendly, courteous manner; escalated serious complaints or incidents to the GM and/or Operations Manager.
- Instrumental in bringing the team to adjust to the challenges of working in a transparent, agile culture for Enterprise applications.
- Comfort and familiarity with vehicle-interface technology, encompassing the understanding of how vehicles interact with various systems and external interfaces.
- Worked closely with product development team on the business mobile application to deliver expectations for future products and services from customer to development.
Logistics Lead
T force Logistics
02.2022 - 09.2022
- Led and directed the team of 30 Drivers to meet or exceed KPI targets within the Region and responsible for meeting or exceed budgetary targets
- Identify cost savings and process improvements
- Solve problems by considering courses of action within the framework of Supervisor goals and standards
- Through strong leadership, ensure all Drivers know and adhere to company policy/regulations
- Manage issues and trends in an on-going manner to facilitate efficiencies, including effectiveness of processes and procedures
- Ensure Safety is always first priority and consideration in all our operations by ensuring compliance with company safety policies.
Operations Supervisor
Intelcom Express
11.2018 - 11.2021
- Managed a team of 30 personnel and built people capabilities through team, assimilation, effective employee relations, hiring and training
- Reported to the Regional Manager, I was responsible for measuring, monitoring and improvement of supply chain performance and KPIs like OTD (Order to Delivery) at the warehouse
- Planned, directed, and implemented warehouse operations and administration
- Support to meet prescribed productivity and service goals
- Responsible for preparing and analyzing performance reports regarding identified Key performance indicators (KPI), budgets and forecasts of the company
- Ensured the use of safe working methods and behaviors within the team by providing support & encouragement in an ongoing manner
- Improved budget development and reporting process for the line managers which led to greater ownership of expenses and reduced the overall cost per package.
Process Associate Procurement
Genpact India.
05.2017 - 09.2018
- Worked on Issues related to vendor onboarding, new supplier sourcing and integration, Contract Management (CLM) into the system using SAP tools
- Supported the procurement helpdesk in troubleshooting the purchase orders which get stuck in Ariba order platform also solved accounts payable-related issues
- Performed configuration of Master data like source list, Info record and automatic creation of order using JDE software and trained new hires about the configurations
- Performed configuration of SAP system in the procurement areas- Purchase requisition, Purchase order, goods receipt, and Invoice verification
- Supervised 15 personnel in the daily operation of the logistics and supply departments
- Provided end-to-end visibility and updates to various cross-functional departments to Support the procurement operations and category management teams
- Worked on updating client’s North American region purchase order reports using MS Excel and SAP dashboards
- Monitored, reviewed in coordination with Strategic Sourcing Managers, supported RFQs to suppliers for new products, including, analyzing, and negotiating quotations and performed root cause analysis dealing with preferred vendor listing activity.
Seller Support Associate
Amazon Development Center.
05.2016 - 05.2017
- Provided prompt and efficient service to Amazon Sellers and Merchants include the appropriate escalation of Seller issues through phone, email, and chat
- Addressed chronic system issues, provided process improvements, and developed internal documentation for third-party sellers on the Amazon platform through email communication
- Achieved and maintained predefined performance metric goals such as seller satisfaction, quality, and productivity
- Demonstrated ownership of every seller interaction to increase overall distribution/ logistical flow of all inbound and outbound product material by 5%
- As a Subject matter expert assisted the buying team with expediting and shipment tracking
- Worked together with the supply base and supply chain departments to manage supplier performance
- Provided administrative assistance including answering incoming calls, distribution, and arrangement of mail.
Education
Master of Business Administration -
Vancouver Island University
Nanaimo, B.C04.2020
Bachelor of Technology -
Anurag Group Of Institutions
Hyderabad, India05.2016
Skills
- Proficiency in Microsoft Office Software:
- Excel
- PowerPoint
- Power BI
- Leadership and Management Skills:
- Strong leadership skills
- Decision making
- Planning and organization
- Problem-Solving Skills:
- Problem solving
- Critical thinking
- Process Improvement Skills:
- Knowledge of Six Sigma
- Operations Management
Timeline
Logistics Supervisor
PaybyPhone
10.2022 - Current
Logistics Lead
T force Logistics
02.2022 - 09.2022
Operations Supervisor
Intelcom Express
11.2018 - 11.2021
Process Associate Procurement
Genpact India.
05.2017 - 09.2018
Seller Support Associate
Amazon Development Center.
05.2016 - 05.2017
Master of Business Administration -
Vancouver Island University
Bachelor of Technology -
Anurag Group Of Institutions
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