Rutu Barot
Scarborough,ON
Summary
Highly motivated with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding customer needs. Known for problem-solving skills and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Support Associate
staples
Toronto, Ontario
08.2024 - Current
- Processed customer orders, returns, exchanges, and refunds.
- Maintained accurate records of customer interactions and transactions.
- Developed strong relationships with existing customers through regular follow-up calls and emails.
- Organized promotional events to increase brand awareness among prospective clients.
- Provided technical support to customers regarding the use of company products.
- Responded promptly to inquiries from customers regarding product features or services offered.
Cashier
Nike
Toronto, Ontario
05.2024 - 08.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
Sales Associate
H&M
Toronto, Ontario
12.2023 - 03.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
BBA - Business Administration
Yorkville University
Vaughan, ONSkills
- Payment Collection
- Customer Service
- Cash Register Operation
- Sales Strategies
- Excellent communication skills
- Cash Handling
- Sales expertise
- Positive and professional
- Problem-Solving
- Time Management
- Cold-calling
- Flexible Schedule
Timeline
Sales Support Associate
staples
08.2024 - Current
Cashier
Nike
05.2024 - 08.2024
Sales Associate
H&M
12.2023 - 03.2024
BBA - Business Administration
Yorkville University
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