Rutu Agrawal
Kitchener,Canada
Summary
- HARP-certified dental professional with a strong clinical and administrative background; an internationally trained dentist (BDS).
- Experienced in both clinical chairside assisting and front desk administrative roles in dental settings.
- Proficient in appointment scheduling, patient communication, billing, and Tracker Dental Software.
- Strong knowledge of dental procedures, infection control protocols, and radiography standards.
- Excellent multitasking and organizational abilities in fast-paced environments.
- Dedicated to providing a warm, professional, and efficient experience for every patient.
- Passionate about delivering quality care and supporting smooth day-to-day clinic operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Administrator
Milverton Family Dental
10.2024 - Current
- Scheduled multiple patient appointments, enhancing operational efficiency.
- Performed general bookkeeping duties such as balancing accounts receivable and payable ledgers and reconciling bank deposits.
- Managed front desk operations such as answering phones, responding to emails, scheduling appointments and providing customer service to all clients.
- Worked on Tracker Dental Management Software.
Restaurant Team Member
Tim hortons
12.2024 - Current
- Greeted customers and provided menus.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Provided quality customer service with a friendly attitude.
- Communicated effectively with kitchen staff regarding customer orders and special requests.
- Maintained clean and organized work area at all times.
Sales Representative
Rmes.inc
11.2024 - 12.2024
- Developed and maintained relationships with customers to ensure repeat business.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Identified opportunities for cross-selling additional products and services.
Associate Dentist
Sir Sayajirao Gayakwad General Hospital
08.2024 - 10.2024
- Scheduled and managed multiple patient appointments, contributing to improved patient flow and care.
- Developed and put into action patient-specific dental care plans.
- Taught individuals the most effective techniques for brushing and flossing for tooth health.
- Prescribed antibiotics for patients.
- Completed primary and specialized dental procedures across a diverse client base.
- Improved patient comfort through the explanation of procedures.
Dentist
GDCHA
09.2023 - 08.2024
- Conducted oral cancer screenings by thoroughly examining patients' mouths to identify problematic areas.
- Trained dental staff members on dental hygiene, dental care, dental emergencies and techniques.
- Prescribed antibiotics for patients.
- Completed primary and specialized dental procedures across a diverse client base.
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
Associate Dentist
Mahee Dental Clinic
11.2023 - 07.2024
- Maintained detailed patient records to ensure accurate documentation of treatment plans and progress.
- Performed various dental procedures for a diverse clientele, including fillings, extractions, root canals, and crown placements.
- Provided emergency dental care services minimizing pain and discomfort during off-hours appointments.
- Implemented infection control protocols to maintain a safe and sanitary environment for both staff and patients.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Education
Dental Radiography: HARP-approved Certification - Dental Radiography
George Brown College
03.2025
Bachelors of Dental Surgery - Dentistry
Government Dental College and Hospital
Ahmedabad, Gujarat09.2023
Skills
- Patient Communication & Customer Service
- Appointment Scheduling & Calendar Management
- Tracker Dental Software Proficiency
- Radiography (HARP Certified)
- Infection Control & Sterilization Procedures
- Front Desk Operations & Phone Etiquette
- Billing, Insurance, and Record Management
- Microsoft Office Suite (Word, Excel, Outlook, Teams)
- Time Management & Multitasking
- Team Collaboration & Clinical Support
- Conflict Resolution & Problem Solving
- Adaptability in Fast-Paced Environments
Certification
- Standard First AID, CPR, AED, Canadian Red Cross Society, 2024
- Occupational Health and Safety, Public Health Ontario, 2024
- IPAC: Reprocessing Series, Public Health Ontario, 2024
- WHMIS Certificate, BrightSafe, 2024
- AODA Awareness Certificate, BrightSafe, 2024
Languages
English
Timeline
Restaurant Team Member
Tim hortons
12.2024 - Current
Sales Representative
Rmes.inc
11.2024 - 12.2024
Front Desk Administrator
Milverton Family Dental
10.2024 - Current
Associate Dentist
Sir Sayajirao Gayakwad General Hospital
08.2024 - 10.2024
Associate Dentist
Mahee Dental Clinic
11.2023 - 07.2024
Dentist
GDCHA
09.2023 - 08.2024
Bachelors of Dental Surgery - Dentistry
Government Dental College and Hospital
Dental Radiography: HARP-approved Certification - Dental Radiography
George Brown College