RUTH YAWA AVORGBEDOR
North York,ON
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
2
2
years of professional experience
Work History
Office Assistant
Synergy Group Of Companies
Markham, ON
09.2023 - 02.2024
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Monitored security to help maintain equipment, data and information safety.
- Boosted employee morale with thoughtful event planning and team-building activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Assisted with onboarding of new employees.
Administrative Assistant
Level A Inc
Peterborough, ON
01.2023 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Sales Associate
Dollarama Peterborough
07.2022 - 11.2022
- Greet customers, discuss merchandise, and operate POS
- Assist customers in locating products throughout the store
- Unpack products received by the store and distribute them to appropriate areas
- Stock shelves and display areas and keep stock clean and in order.
Human Resource Assistant
Ghana Free Zones Authority
09.2021 - 06.2022
- Created trust with clients by using interpersonal skills to solve problems and answer inquiries
- Reported and documented client information using Client database software
- I take in everything to record about a customer and sync that to the profile in the system
- Respected privacy and confidentiality of clients
- Addressing employee questions or concerns related to HR
- Assists in the recruitment process
- Organize and manage employee records
- Searching resumes and assisting with planning new employee orientation.
Education
Bachelor Of Business Administration - Management
University of Professional Studies - Ghana
Ghana09.2020
Skills
- Verbal Communication
- Document Preparation
- File Organization
- Document Scanning
- Confidentiality handling
- Telephone reception
- File Management
- Customer Service
Languages
English
Full Professional
Proficiency
Full Professional
References
Available on Request
Timeline
Office Assistant
Synergy Group Of Companies
09.2023 - 02.2024
Administrative Assistant
Level A Inc
01.2023 - 08.2023
Sales Associate
Dollarama Peterborough
07.2022 - 11.2022
Human Resource Assistant
Ghana Free Zones Authority
09.2021 - 06.2022
Bachelor Of Business Administration - Management
University of Professional Studies - Ghana