Ruth Uchenna Ukpabi
Toronto,ON
Summary
Proven leader with a track record of enhancing operational efficiency and profitability at ZEALRISH Meals. Excelled in team building and operations management, increasing company efficiency through innovative strategies. Skilled in problem resolution and time management, fostering strong client and team relationships. Demonstrates exceptional multitasking abilities, ensuring high-quality service and employee satisfaction.
Overview
4
4
years of professional experience
Work History
General Manager
ZEALRISH Meals
12.2023 - 03.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Server
ZEALRISH Meals
04.2020 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
WASSCE - Science
Government Secondary School Isiokpo
05.2023
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Staff Management
Languages
English
Full Professional
Timeline
General Manager
ZEALRISH Meals
12.2023 - 03.2024
Server
ZEALRISH Meals
04.2020 - 12.2022
WASSCE - Science
Government Secondary School Isiokpo
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