Ruthie Olide
Bakersfield
Summary
Dynamic Clinic Aide Scheduler at Centre for Neuro Skills, adept at enhancing patient satisfaction through effective communication and meticulous appointment management. Demonstrated expertise in HIPAA compliance and organizational skills, contributing to seamless scheduling and improved team collaboration. Recognized for proactive problem-solving and a commitment to maintaining accurate records.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinic Aide Scheduler
Centre for Neuro Skills
08.2016 - Current
- Creating therapy schedules for each discipline hourly. Giving attention to detail for each department.
- Promoted patient satisfaction with attentive listening skills during scheduling concerns and or questions. Supporting and assisting Case Managers with patient's schedule requests.
- Supported accurate record-keeping with diligent data entry and file management.
- Assisting with daily and weekly audits for billing purposes.
- Contributed to effective communication between staff members by relaying important information promptly and accurately.
- Enhanced team cohesion by actively participating in staff meetings, sharing ideas, and offering constructive feedback on clinic operations.
- Facilitated smooth appointment scheduling by managing an organized calendar system, minimizing conflicts or double bookings.
Education
Centennial High School
BakersfieldSkills
- Professionalism and work ethic
- HIPAA compliance
- Communication and interpersonal skills
- Appointment setting efficiency
- Patient scheduling expertise
- Organizational and time management
- First aid and CPR certified
- Critical thinking
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
Certification
RBT
Timeline
Clinic Aide Scheduler
Centre for Neuro Skills
08.2016 - Current
Centennial High School
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