Ruthia Pak Regis
York
Summary
Dynamic Housing Administrator at Yonge Street Mission with proven communication and problem-solving skills. Successfully managed the Rent-Geared-To-Income program, ensuring compliance and safety standards while maintaining accurate tenancy records. Recognized for exceptional tenant care and adaptability in high-pressure environments, contributing to improved tenant-landlord relationships and streamlined operations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Housing Administrator
Yonge Street Mission
Toronto
12.2022 - Current
- Administration of the Rent-Geared-To-Income program for the building.
- Compiled and conveyed financial data to the finance department and municipal government.
- Inspected residential units regularly to ensure they meet safety standards and are well maintained.
- Maintained accurate records of all tenancy agreements including contact information and payment history.
- Planned, scheduled, and coordinated general maintenance or repairs for residential property.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Coordinated with local government to ensure compliance with relevant laws and regulations.
- Prepared monthly reports on occupancy rates, rental income, delinquent accounts receivable.
- Compassionate approach to working with high-risk populations.
Professional Visual Artist
Roberts Gallery
Toronto
09.2000 - Current
- Exhibition in galleries and public spaces.
- Promotion and installation of exhibits.
- Organization and execution of successful opening receptions and art events, in-person, and online.
- Engaged with potential buyers through online platforms such as social media networks.
- Interfaced with clients and customers to determine special art project needs, prepared design proposals and defined project scope.
- Attended residency programs to expand art practice.
- Developed original artwork for a variety of clients, including galleries and private collectors.
- Led classes in community to help individuals embrace creativity and develop artistic skills.
Occasional Interim Administrative Assistant
St. Paul's on Bloor Street Anglican Church
Toronto
03.2014 - 09.2016
- Administration support for multiple staff members
- Handled incoming calls and directed callers to appropriate department or employee.
- Design of graphic-based print materials
- Greeted visitors and provided general information about the church
Various Roles
Lamin-8 Inc.
Toronto
09.2000 - 02.2008
- Administration support, front desk welcome.
- Mounting and laminating of images.
- Commitment to the quality of work and deadlines.
- Custom work for special requests.
- Recognized by management for providing exceptional customer service.
Children's Pastor
Holy Mountain Presbyterian Church
Toronto
09.2004 - 06.2007
- Recruitment, training, and management of volunteers, and team-building events.
- Development and implementation of weekly programming for children.
- Organization of special events ranging from art projects to outings, retreats, and day camps.
- Carried out administrative responsibilities for children's ministry.
- Managed budgets related to programming costs associated with Children's Ministry.
- Interacted with parents and guardians of children participating in services, classes and events to build strong relationships and expand church membership.
Education
Masters of Theological Studies -
Wycliffe College, University of Toronto
Toronto06.2009
Bachelor of Fine Arts Hons. -
York University
Toronto11.2000
Skills
- Google Suite
- Communication skills
- Problem solving
- Time management
- Ability to multitask
- Adaptability
- Problem-solving abilities
- Customer care
References
References available upon request
Volunteer Experience
- President, The Heliconian Club, Toronto, 09/01/19, 09/01/21, Chaired board of directors meetings, Dealt with conflicts within the membership, Provided a supportive environment, listened to members concerns
- Art Group leader, The Meeting Place Drop-In, Toronto, 09/01/02, 10/01/04, Worked with staff to provide a weekly art group
- Various Roles, Multiple churches, Toronto, 09/01/93, Present, Teaching Bible lessons to children, Event planning for children, teens and young adults, Intermittent support for ministry staff
Certification
- Standard First Aid, AED and CPR Certification
- CPI Blue Card
- AODA Certificate
- Vulnerable Police Check
References
References available upon request.
Timeline
Housing Administrator
Yonge Street Mission
12.2022 - Current
Occasional Interim Administrative Assistant
St. Paul's on Bloor Street Anglican Church
03.2014 - 09.2016
Children's Pastor
Holy Mountain Presbyterian Church
09.2004 - 06.2007
Professional Visual Artist
Roberts Gallery
09.2000 - Current
Various Roles
Lamin-8 Inc.
09.2000 - 02.2008
Masters of Theological Studies -
Wycliffe College, University of Toronto
Bachelor of Fine Arts Hons. -
York University
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