Ruth EVELYN ZAMORA CERANO
Vallejo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Kohl ' s
01.2020
- E Greeted customers and helped withproduct questions, selections, a n d purchases
- E Stocked merchandise, clearly labeling items, a n d arranging accordingto size or color
- E Maintained clean sales floor and straightened and faced merchandise
- E Organized store merchandise racks and displays to promote and maintain visually appealing environments
- E Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- E Answered questions about store policies and addressed customer concerns
- E Resolved customer complaints and maintained clean and tidy checkout area
- E Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Restaurant Hostess
The Q Restaurant & Bar
06.2022 - Current
- E Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- E Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow
- E Supported servers, food runners, and bussers with keeping dining area ready for every guest
- E Answered customer questions about hours, seating, and menu information
- E Prepared dining room for service by cleaning , organizing tables and placing table settings
- E Collected information from arriving customers to seat groups or place them on waitlist.
- E Accommodated special seating requests for guests to enhance satisfaction.
Education
Certificate - Phlebotomy Technician
Cal Regional
Fairfield, CA08.2023
High School Diploma - undefined
Valley Oak High School
Napa2022
Skills
- High-Volume Dining Table Bussing
- Customer Service
- Drink Orders and Service
- Server Support
- Special Dietary Requirements
- Bill Computation
- Safe Food Handling
- Professional Working Nativeor Bilingual
Certification
- PT - Phlebotomy Technician
license
phlebotomist tech 1 license
Timeline
Restaurant Hostess
The Q Restaurant & Bar
06.2022 - Current
Customer Service Cashier
Kohl ' s
01.2020
High School Diploma - undefined
Valley Oak High School
Certificate - Phlebotomy Technician
Cal Regional
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