Ruth Erica Lopez
Administrative Professional
Los Angeles,CA
Summary
Experienced administrative professional focused on optimizing office workflows and improving operational efficiency. Known for reliability and adaptability, contributing to a collaborative team atmosphere. Expertise includes information organization, schedule management, and precise administrative support.
Overview
2027
2027
years of professional experience
Work History
Juvenile Clerk
Los Angeles County Probation Department (AppleOne)
Los Angeles, California
10.2024 - 07.2026
- Organized and finalized court minute orders, police arrest packets, and confidential juvenile court documents to ensure timely and accurate court proceedings.
- Maintained files, completed record clearances, and managed file transfers and closures to support efficient case management.
- Review and transmit reports and legal documents while maintaining accuracy and confidentiality.
- Delivered administrative and receptionist support in fast-paced environment enhancing effective communication and operational flow.
Sales Manager
ARG Insurance & Financial Services / Farmers Insurance / Nationwide Insurance
Los Angeles, California
2016 - 2024
- Managed office operations, sold insurance products, and provided exceptional customer service.
- Supported customers in navigating insurance policies and organized client documentation
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
- Developed customized insurance solutions based on client needs and market trends.
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
Teller/Merchant
Bank of America
Los Angeles, CA
2009 - 2014
- Facilitated financial transactions while providing tailored banking services to elevate customer experience.
- Supported customers with account inquiries confirming reliable information dissemination.
- Oversaw cash drawer operations, ensuring adherence to bank policies and security procedures.
- Managed daily cash drawer balance and reconciled discrepancies to ensure accurate cash flow data.
- Directed high-volume transactions with efficiency while upholding strict attention to detail for precise customer processing.
- Maintained friendly and professional customer interactions.
Receptionist
Thunderbird Country Club
Rancho Mirage, California
2006 - 2009
- Greeted and assisted members and guests, ensuring positive first impressions.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Scheduled appointments and reservations for members, optimizing front desk workflow.
Education
Healthcare Support -
Los Angeles ORT College
Los Angeles, CA2013
High School Diploma -
Mt. San Jacinto High School
Cathedral City, CA2006
Skills
- Community Outreach
- Customer Service
- Clerical Support
- Records Management
- Data Entry
- Bilingual (Spanish/English)
Timeline
Juvenile Clerk
Los Angeles County Probation Department (AppleOne)
10.2024 - 07.2026
Sales Manager
ARG Insurance & Financial Services / Farmers Insurance / Nationwide Insurance
2016 - 2024
Teller/Merchant
Bank of America
2009 - 2014
Receptionist
Thunderbird Country Club
2006 - 2009
Healthcare Support -
Los Angeles ORT College
High School Diploma -
Mt. San Jacinto High School