Ruth Arian Anciano
Sherwood Park,AB
Summary
Dynamic professional with a proven track record at Anna's Putocake, excelling in cooking and customer service. Expert in ingredients measuring and food handling, enhanced customer satisfaction through meticulous preparation and positive interactions. Demonstrated ability to streamline processes for efficiency, achieving significant improvements in kitchen productivity and customer service delivery.
Overview
3
3
years of professional experience
Work History
Cook / Sales Associate
Anna's Putocake (Family Business)
12.2020 - 10.2023
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Measured and mixed ingredients according to precise recipes for best results.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Secretary / Treasurer
South City Homes Christian School
05.2022 - 05.2023
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Forecasted trends and recommended improvements based on financial risk analyses.
Education
Bachelor of Science - Business Administration
Polytechnic University of The Philippines
Philippines05.2016
Skills
- Order Verification
- Cooking
- Ingredients measuring
- Grilling
- Food handling
- Surface cleaning
- Customer Service
- Cleaning and organization
Languages
English
Professional Working
Timeline
Secretary / Treasurer
South City Homes Christian School
05.2022 - 05.2023
Cook / Sales Associate
Anna's Putocake (Family Business)
12.2020 - 10.2023
Bachelor of Science - Business Administration
Polytechnic University of The Philippines
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