Ruth Amy Tijerina
Yreka
Summary
Seeking to balance my personal life, care for aging parent and volunteer work with a solid position I can work at long term.
Efficient office management and client relations. Skilled in data entry and fluent in Spanish, I have effectively strengthened customer satisfaction and contributed to generating higher business levels to the company. Committed to delivering exceptional results and fostering positive relationships.
Overview
20
20
years of professional experience
Work History
Administrative Assitant
Cal Starr Energy Consultants, Inc
04.2023 - 02.2025
- Maintained inventory of office supplies and placed orders.
- Performed research to collect and record industry data.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Office Manager
5 Starr Energy Consultants.
10.2010 - 03.2023
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
Office Administration
Chowchilla Union High School
Chowchilla, CA01-1987
No Degree - Title 24 Energy Calculations And Document Process.
5 Starr Energy Corporation
Redding, CASkills
- Business Administration
- Bookkeeping/Quickbooks Online
- Mail handling
- Check processing
- Scheduling
- Reception oversight
- Filing
- Client relations
- Microsoft Suite/DropBox/Excel
- Data entry
- Office management
- Data entry documentation
Languages
Spanish
Native or Bilingual
Work Preference
Work Type
Part TimeLocation Preference
RemoteImportant To Me
Work-life balanceTimeline
Administrative Assitant
Cal Starr Energy Consultants, Inc
04.2023 - 02.2025
Office Manager
5 Starr Energy Consultants.
10.2010 - 03.2023
Office Administration
Chowchilla Union High School
No Degree - Title 24 Energy Calculations And Document Process.
5 Starr Energy Corporation
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