Ruth Solis
Porterville
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Secretary
Living Word Fellowship
09.2015 - Current
- Coordinated administrative tasks to support church operations and enhance community engagement.
- Streamlined communication processes between church leadership and congregation members.
- Managed scheduling of meetings, events, and worship services to optimize resource utilization.
- Developed and maintained record-keeping systems for membership data and event participation.
- Oversaw the preparation of meeting agendas and minutes to ensure clarity in decision-making.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Streamlined office processes by implementing efficient filing systems and organizational tools.
- Collaborated with department heads for seamless coordination of meetings, events, and projects.
- Provided exceptional customer service to internal employees while addressing inquiries or directing them to appropriate departments.
- Ensured timely completion of projects by tracking progress and keeping teams informed about deadlines and expectations.
- Coordinated executive calendars, ensuring optimal time management and reducing scheduling conflicts.
- Managed confidential documents with discretion, ensuring proper storage and handling procedures were followed.
- Reduced office supply expenses through diligent inventory management and strategic purchasing decisions.
- Improved overall office efficiency by identifying areas for improvement and implementing appropriate solutions.
- Facilitated smooth operations during periods of transition by effectively managing shifting priorities and responsibilities.
- Maintained accurate records of company policies, procedures, and guidelines for easy reference by staff members.
- Demonstrated attention to detail when proofreading correspondence and other documents before distribution.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Supervisor
Family Healthcare Network
08.2012 - 08.2013
- Supervised daily operations to ensure compliance with healthcare regulations and safety standards.
- Trained and mentored staff on best practices for patient care and service delivery.
- Coordinated scheduling for clinical staff to optimize workflow and improve patient access.
- Implemented process improvements that enhanced operational efficiency across departments.
- Collaborated with management to develop strategic plans for resource allocation and staffing needs.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Developed work schedules for team members to maximize shift coverage.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
Education
High School Diploma -
Redlands Senior High School
Redlands, CA06-1984
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
- Calendar management
- Schedule management
- Multi-line phone systems
- Supply restocking
- Supply ordering
- Appointment coordination
- Inventory purchasing
- Inter-office communications
Timeline
Secretary
Living Word Fellowship
09.2015 - Current
Supervisor
Family Healthcare Network
08.2012 - 08.2013
High School Diploma -
Redlands Senior High School