Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Awards
Languages
Languages
Websites
Timeline
Generic

Ruth Ahmed Raad

Windsor,Canada

Summary

  • Experience
  • Plan direct and evaluate the activities of sales departments in commercial, industrial
  • Wholesale and retail and other establishments
  • Provide exceptional customer service and ensuring customer have great experience.
  • Drive Sales and educate customer on the features and benefit of the company product and service.
  • Organize regional and divisional sales operations
  • Establish organizational policies and procedures in relation to sales
  • Determine strategic planning related to new product lines
  • Lead sales team in building relationships with business clients and manage negotiations of sales and
  • Contracts. Recruit, organize, train and manage staff.
  • Work with the marketing department to understand and communicate marketing messages to the field.
  • A proactive approach to problem -solving and taking keen attention to details.
  • Advance in in MS Word, excel, quick book ,saga.

Results-driven Marketing and Sales Manager known for high productivity and efficient task completion. Specialize in strategic planning, digital marketing, and customer relationship management. Excel in communication, leadership, and problem-solving to achieve goals and exceed sales targets. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.

Overview

14
14
years of professional experience

Work History

MARKETING AND SALES MANAGER

J&G Corporation
Monrovia, MO
01.2018 - 01.2024
  • Plan direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments
  • Provide exceptional customer service and ensuring customer have great experience
  • Drive Sales and educate customer on the features and benefit of the company product and service
  • Organize regional and divisional sales operations
  • Establish organizational policies and procedures in relation to sales
  • Determine strategic planning related to new product lines
  • Lead sales team in building relationships with business clients and manage negotiations of sales and contracts
  • Recruit, organize, train and manage staff
  • Work with the marketing department to understand and communicate marketing messages to the field
  • A proactive approach to problem -solving and taking keen attention to details
  • Advance in in MS Word, excel, quick book ,saga

ACCOUNTANT AND SALES ASSOCIATE

Come and shop trading
Monrovia, Mo
01.2020 - 01.2023
  • Processing orders, receiving, and processing orders in an accurate manner.
  • Dept recovery, monitoring, updating, and controlling sales, creating sales reports, and sales analysis by item and location.
  • Greet customers and discuss the type, quality, and quantity of merchandise or services sought for purchase, rental, or lease.
  • Advise customers on the use and care of merchandise, and provide advice concerning specialized products or services.
  • Estimate or quote prices, credit terms, trade-in allowances, warranties, and delivery dates.
  • Prepare merchandise for purchase.
  • Prepare sales, payroll, and accept cash, cheque, credit card, or automatic debit payment.
  • Assist in display of merchandise
  • Maintain sales records for inventory control
  • Operate computerized inventory record keeping and re-ordering systems
  • Conduct sales transactions through Internet-based electronic commerce

CUSTOMER SERVICE REPRESENTATIVE

J&G
Monrovia, MO
01.2014 - 01.2022
  • Answer, in person or on the phone, enquiries from customers
  • Build and maintain customer relationships
  • Investigate complaints regarding the establishment's goods, services and policies
  • Arrange for refunds, exchange and credit for returned merchandise
  • Receive account payments
  • Receive credit and employment applications
  • Take customer orders for goods or services
  • Promote goods and services
  • Respond to enquiries and emergencies, Investigate complaints and update accounts
  • Explain the type and cost of services offered
  • Order services
  • Provide information about claims or accounts
  • Update accounts, initiate billing and process claim payments, and receive payment for services
  • Provide information to customers and the public concerning goods, services, schedules, rates, regulations and policies in response to telephone and in-person enquiries

MANAGER

BIG BIT
Monrovia, MO
01.2012 - 01.2018
  • Manage and ensuring overall cleanliness of restaurant
  • Manage smooth operation and ensuring customer get the best experience and meal
  • Leading and training staff

PROJECT & RESOURCE DEVELOPMENT MANAGER

L.U.S.E Liberia UNICEF
Monrovia, MO
02.2010 - 02.2012
  • Plan direct and evaluate the activities of Project and build and maintain strong relationships with Donors
  • Organize and execute quality fundraiser events
  • Establish organizational policies and procedures in relation to sales
  • Determine strategic planning related to new Partners / Donors
  • Lead sales team in building relationships with business clients and manage negotiations of project contracts
  • Recruit, organize, train and manage staff
  • Work with the marketing department to understand and communicate marketing messages to the field

Education

Bachelor of Science - Economics

Cuttington University
Gbanga Liberia
06-2011

Bachelor Of Science - Agriculture Science in Animals and plants, Horticulture, Economics, Plant Science Farm management, Soil and Water management, Agriculture husbandry

University of Liberia
Monrovia
01.2009

Bachelor of Art - Cost and Management Accountant and finance, Financial Accountant, Accountant & Taxation, Intermediate accountant

DON Bosco Polytechnic
Monrovia
01.2007

Skills

  • Account Management
  • Achievement
  • Customer service
  • Computer
  • Competitive sales
  • Sales management
  • Organizational Skills
  • Competitive analysis
  • Sales presentations
  • Field marketing
  • Marketing analytics
  • Innovative
  • SPEEDY
  • Communication
  • Interpersonal skills
  • Critical thinking
  • Active listening
  • Empathy
  • Negotiation
  • Customer Relationship Building
  • Influencer partnerships
  • CRM software
  • Advertising campaigns
  • Product launches
  • Brand-building strategies
  • Contract negotiations
  • Business development
  • Strategic planning
  • Brand ambassador relations
  • Marketing planning
  • Sales tracking

Volunteer Experience

Project Manager in Hygiene Promotion, Equip Liberia, Monrovia, MO, 01/01/05, 12/31/09, Engage in social reforms and promoting human welfare., Humanitarian aid., Hygiene promotions., Water and sanitation training.

References

  • William R T Berry Sr, Ecowas Woman, Director, ecowaswomenprojects@gmail.com, 001-4752069246
  • Ibrahim Sayed Ahmed, US NAVY, Electrician, Proahmed2@yahoo.com, 2406363103
  • Abdallah Raad, Spouse, Double GG Mining, Manager, abdallah.raad_1@icloud.com, 9054621881
  • Kimberly Rynn, kimzouah@gmail.com, 9058696029

Awards

  • Best Hygiene Promoter, L.U.S.E, 01/01/13
  • Hygiene Promotion, Christ Above Ministry, 02/01/21

Languages

  • English, Advanced Skill Level, Advanced Skill Level, Advanced Skill Level
  • Arabic, Basic Skill Level, Basic Skill Level, Basic Skill Level

Languages

English
Professional

Timeline

ACCOUNTANT AND SALES ASSOCIATE

Come and shop trading
01.2020 - 01.2023

MARKETING AND SALES MANAGER

J&G Corporation
01.2018 - 01.2024

CUSTOMER SERVICE REPRESENTATIVE

J&G
01.2014 - 01.2022

MANAGER

BIG BIT
01.2012 - 01.2018

PROJECT & RESOURCE DEVELOPMENT MANAGER

L.U.S.E Liberia UNICEF
02.2010 - 02.2012

Bachelor of Science - Economics

Cuttington University

Bachelor Of Science - Agriculture Science in Animals and plants, Horticulture, Economics, Plant Science Farm management, Soil and Water management, Agriculture husbandry

University of Liberia

Bachelor of Art - Cost and Management Accountant and finance, Financial Accountant, Accountant & Taxation, Intermediate accountant

DON Bosco Polytechnic
Ruth Ahmed Raad