Detail-oriented administrative professional with expertise in bilingual communication and data management. Proven success in maintaining confidentiality while managing sensitive client information and financial records. Committed to improving office workflows and supporting program objectives through organized administrative practices.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Inter Program Staff Secretary
Merced County Office of Education
Merced
06.2024 - 11.2024
Managed calendars, scheduled meetings, coordinated travel, and prepared correspondence, reports, and forms to enhance administrative efficiency.
Provided comprehensive administrative and secretarial support to multiple administrators within the education department.
Served as a primary point of contact for calls, emails, and visitors, providing professional bilingual (English/Spanish) communication and customer service.
Organized and maintained electronic and physical filing systems, ensuring the secure handling of confidential and sensitive information.
Entered and maintained data for student records, purchase orders, and business transactions to ensure accuracy and compliance.
Processed contracts, invoices, enrollment forms, and other documentation in alignment with County Office procedures.
Compiled and prepared reports for administration and state agencies, ensuring accurate data extraction and formatting from multiple systems for compliance.
Assisted department budgeting and purchasing processes by preparing documentation and tracking supply orders to support financial accountability.
Key Achievements: Improved data accuracy and communication between educational programs and administrative offices. Recognized for reliability, discretion, and high-quality clerical support under tight deadlines.
Program Support Assistant
Turning Point Community Programs
Merced
07.2022 - 05.2024
Processed ATPs, purchase orders, and supply requests, ensuring budget integrity and accuracy in program operations.
Managed financial tracking systems including QuickBooks, checking ledger, and petty cash in support of program operations.
Maintained client census, address, and contact information to ensure accurate reporting and compliance.
Entered and maintained Medi-Cal, DCR, and other sensitive client data in EHR systems, ensuring accuracy and HIPAA compliance.
Created and maintained organized client charts and program files, supporting audits and utilization reviews.
Coordinated with the Program Director to streamline data entry and recordkeeping systems, improving efficiency and reducing duplication.
Managed essentials ordering, spend-down funds, and communication with case managers to effectively support client needs.
Oversaw safety procedures and compliance as Site Safety Coordinator, promoting a safe environment for staff and clients.
Key Achievements: Improved efficiency of data management and reporting systems, reducing turnaround time for client updates. Maintained strict confidentiality and data integrity for clients in the mental health field. Helped streamline EHR and database systems, enhancing the accuracy of service documentation.
Education
Child Development Major -
Merced Community College
Merced, CA
01-2018
High School Diploma -
North High School
Bakersfield, CA
01-2011
Skills
Financial recordkeeping
QuickBooks expertise
Health records systems
HIPAA compliance
Data management systems
Data entry
Records management
Administrative coordination
Report generation
Clerical support
Microsoft Office proficiency
Meeting coordination
Client and staff support
Onboarding support
Customer service excellence
Bilingual communication
Multilingual documentation
Confidential information handling
Privacy management
Attention to detail
Certification
Typing Certificate
Bilingual (English/Spanish) - General speaking and writing proficiency