Ruth Osei
Welland
Summary
Dedicated Personal Support Worker with extensive experience at Visiting Angels Home Care, skilled in mobility assistance and emotional support. Proven ability to enhance patient well-being through compassionate care and effective communication. Successfully advocated for client rights while implementing tailored care plans, fostering trust-based relationships, and ensuring privacy and confidentiality in all interactions.
Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.
Overview
6
6
years of professional experience
Work History
Personal Support Worker
Visiting Angels Home Care
08.2024 - Current
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted patients with self-administered medications.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Trained and coordinated work of new support workers.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Completed regular check-ins and progress report for each client.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
Personal Support Worker
Albright Manor
10.2023 - 05.2024
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Documented vitals, behaviors, and medications in client medical records.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client.
- Assisted with daily living activities, running errands, and household chores.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
- Advocated for client rights while navigating various healthcare systems settings.
- Educated family members on best practices for supporting their loved one''s needs at home.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Personal Support Worker
Alixana Home Care
04.2022 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Built strong relationships with clients to deliver emotional support and companionship.
Psychiatric Registered Nurse
Ministry of Health, Ghana
04.2019 - 12.2021
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
- Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or selfharm.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Demonstrated adaptability by providing coverage in various psychiatric units as needed, maintaining high standards of care across diverse patient populations.
- Advocated for and strived to protect health, safety, and rights of patient.
- Collaborated proactively with psychiatrists to adjust treatment plans based on observed changes in symptoms or behavior patterns among patients.
- Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
- Explained useful coping methods to relieve depression and anxiety.
- Administered medication and treatments to patients to observe and record responses.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Facilitated group therapy sessions for diverse populations addressing issues such as coping skills, anger management, substance abuse recovery, and relapse prevention.
- Conducted therapy for mentally ill patients in group and individual settings to assist patients in achieving normalcy.
- Improved patient outcomes by developing and implementing tailored nursing care plans for individuals with psychiatric disorders.
Education
Bachelor of Science - Nursing
Psychiatric Nurses' Training College
Ankaful, Cape Coast-Ghana 08-2018
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Housekeeping tasks
- Compassionate care
- Relationship building
- Meal preparation
- Daily living support
- Verbal and written communication
- Client advocacy
- Mental health support
- Behavior management
- Privacy and confidentiality
Languages
English
Full Professional
Twi
Native or Bilingual
Timeline
Personal Support Worker
Visiting Angels Home Care
08.2024 - Current
Personal Support Worker
Albright Manor
10.2023 - 05.2024
Personal Support Worker
Alixana Home Care
04.2022 - 08.2023
Psychiatric Registered Nurse
Ministry of Health, Ghana
04.2019 - 12.2021
Bachelor of Science - Nursing
Psychiatric Nurses' Training College
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