Ruth Olaoye

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Contributed to positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Supported needs of 30- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
• Followed shipping and receiving procedures for goods and materials.
• Optimized supply chain logistics, ensuring timely delivery of products to clients.
• Maintained and prioritized to-do-list and followed up to complete tasks on-time.
• Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.

• Maintained clean and organized store environment, enhancing overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Answered questions about store policies and addressed customer concerns.
• Implemented feedback from customer surveys to enhance shopping experience.

• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Contributed to sales growth by upselling products and services based on individual customer requirements.

• Contributed to team success by completing jobs quickly and accurately.
• Established welcoming atmosphere by greeting each guest warmly.
• Handled cash transactions accurately, balancing register at beginning and end of each shift.