Ruth OGU

• Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
• Implemented systems and procedures to increase sales.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Developed innovative marketing and PR strategies.
• Led internal communications efforts, fostering a positive corporate culture among employees.

• Worked in the Children Department to ensure proper care was giving to children while in Church.
• Mentored other Volunteers on how to give care to children.
• Collaborated with parents to properly guide children on how to be good team players.
• Inculcated the spirit of inclusiveness in all Church activities I was involved in
• Contributed to a positive work environment by collaborating effectively with colleagues on various Church Departments
• Managed incoming calls and directed inquiries to appropriate church members, resulting in effective communication within the Church of God.
• Increased volunteer satisfaction by developing training materials tailored to their specific roles within the church organization.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
• Streamlined sales processes for efficiency, adopting new CRM tools and technologies.

• Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
• Taught children to organize toys, wash hands, and share by leading by example.
• Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Assisted with homework completion, reinforcing subject matter comprehension and academic success.
• Provided emotional support and guidance to children during difficult times.
• Monitored children's activities to verify safety and wellbeing.
• Read stories, sang songs and facilitated creative play.
• Responded to inquiries from parents and guardians.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
• Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
• Spearheaded mentorship program for at-risk students, contributing to improved academic and behavioral outcomes.
• Shifted between formal and informal methods of teaching to keep students engaged.

Provided exceptional customer service by greeting guests, taking orders, and ensuring a positive dining experience.

• Accurately relayed food and beverage orders to the kitchen and served meals promptly.

• Maintained knowledge of the menu, including specials and allergen information, to make personalized recommendations.

• Managed multiple tables in a fast-paced environment while ensuring accuracy and attention to detail.

• Processed payments, handled cash transactions, and balanced receipts at the end of shifts.

• Assisted with table setup, clearing, and maintaining cleanliness in the dining area.

• Worked closely with team members and kitchen staff to ensure smooth service.