Ruth Kiboro
Toronto,ON
Summary
Hardworking hairstylist bringing 19 years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
20
20
years of professional experience
Work History
Hairstylist
Peupe Salon And Spa
05.2022 - 10.2023
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Housekeeping Attendant
Emrill Integrated Facilities Management
02.2015 - 09.2016
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Maintained clear communication with supervisors about completed or outstanding tasks in a timely manner.
- Supported team members during peak periods, fostering a cohesive and productive work environment.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
Shampoo Assistant
Salon Mars
03.2004 - 12.2009
- Enhanced customer satisfaction by providing thorough hair washes and scalp massages.
- Assisted stylists in preparing clients for various treatments, ensuring a smooth workflow.
- Maintained a clean and organized work area, contributing to a positive salon environment.
- Increased client retention by building strong rapport and addressing individual needs.
- Supported stylists with timely shampooing and conditioning services, maximizing appointment efficiency.
- Collaborated with team members to improve overall client experience and service offerings.
Education
Diploma in Cosmetology Studies - Cosmetology Studies
Unity School Of Hairdressing And Beauty
Nairobi,Kenya07.2001
Skills
- Relationship Building and Management
- Schedule Management
- Cosmetology
- Highlights and Lowlights
- Outstanding Client Retention
- Customer Consultation
- Appointment Coordination
Languages
English
Native or Bilingual
Timeline
Hairstylist
Peupe Salon And Spa
05.2022 - 10.2023
Housekeeping Attendant
Emrill Integrated Facilities Management
02.2015 - 09.2016
Shampoo Assistant
Salon Mars
03.2004 - 12.2009
Diploma in Cosmetology Studies - Cosmetology Studies
Unity School Of Hairdressing And Beauty
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