Ruth Hatchard
Moncton,New Brunswick
Summary
Hardworking and passionate individual with strong interpersonal skills with working with a wide variety of people. Although I do have a full time position I am available to work in the evenings and weekends and would very much look forward to meeting with someone to discuss working a casual position at the New Brunswick Liquor Corporation.
Overview
48
48
years of professional experience
1
1
Certification
Work History
Certified Low Vision Specialist
Vision Loss Rehabilitation New Brunswick
Moncton
01.2020 - Current
- Provides functional low vision assessments to individuals experiencing loss of vision by offering supportive one on one professional training on using residual vision
- Works as part of a highly effective multi disciplinary team to promote independence for visually impaired clientele.
- Responsible for keeping confidential and accurate reports
- Flexible and adaptable when need be to best support what client needs
- Proven success when working within tight deadlines and fast-paced atmosphere.
- Demonstrates respect, friendliness and willingness to help wherever needed with both clients and colleagues.
Client Navigator
Vision Loss Rehabilitation New Brunswick
Moncton, NB
08.2010 - 01.2020
- Completed intake with new clients often being the first point of contact for clients who are experiencing vision loss
- Maintained confidential health information according to state and federal regulations.
- Resolved conflict and assisted with client intervention and crisis episodes.
- Worked with clients to ascertain issues and make referrals to appropriate specialists.
- Facilitated group sessions both in person and over the phone for clients who were struggling with adjusting to vision loss.
Youth Care Worker
Youth Impact
Moncton, NB
02.2011 - 12.2017
- Supervising and supporting at risk youth in different residential settings throughout the Moncton region
- Recorded accurate and confidential in clients logs and employee handbooks
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Manager of Client Care Services
Macdonald Independent Living Center
Moncton, NB
04.2009 - 08.2010
- Responsible for the daily operation of the center concerning any client care needs.
- Managed ever changing individual programs for physically disabled adults living in an independent facility
- Supervised client care attendants which involved working with union related issues on a regular bases
- Created weekly work schedules for client care attendants as well as being responsible for any absences of any kind
- Completed payroll for client care attendants and Supervisor of client care services
- Facilitated staff meetings as well as participated in union management meetings.
Crisis Intervention Counselor
The Crisis Center
Moncton, NB
03.1990 - 12.2007
- Offered in house short term crisis intervention for clients suffering from Mental Health.
- Used skills such as active listening and collaborative problem-solving daily to support client to stabilization of mental health.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Provided suicide intervention techniques when necessary
- Worked a rotating shifts that included days,evenings,weekends and holidays
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Counseled and helped to stabilize consumers and caregivers in crisis situations.
Cashier and Deli Worker
Sobeys
Moncton, NB
01.1979 - 05.1989
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Cut and wrapped deli meets as well as preparation of food
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Tallied cash drawer at beginning and end of each work shift.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed customer refunds and exchanges according to established guidelines.
Education
No Degree - Low Vision Therapy
Salus University
Elkins Park, PABachelor of Arts - Psychology
St Thomas University
Fredericton, NB05.1987
Skills
- Excellent interpersonal communication Skills
- Client centered
- Teamwork and Collaboration
- Flexible and Adaptable
- Dependable and Responsible
- Planning and Coordination
Certification
I was certified in Grief Recovery Method in November 2021.
I was Certified in Choice theory and reality therapy in 2012.
Timeline
Certified Low Vision Specialist
Vision Loss Rehabilitation New Brunswick
01.2020 - Current
Youth Care Worker
Youth Impact
02.2011 - 12.2017
Client Navigator
Vision Loss Rehabilitation New Brunswick
08.2010 - 01.2020
Manager of Client Care Services
Macdonald Independent Living Center
04.2009 - 08.2010
Crisis Intervention Counselor
The Crisis Center
03.1990 - 12.2007
Cashier and Deli Worker
Sobeys
01.1979 - 05.1989
No Degree - Low Vision Therapy
Salus University
Bachelor of Arts - Psychology
St Thomas University
I was certified in Grief Recovery Method in November 2021.
I was Certified in Choice theory and reality therapy in 2012.
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