Ruth Cindrella
Functional Consultant
Mississauga,Ontario
Summary
Results-driven Dynamics 365 Business Central Functional Consultant with 4.5 years of progressive ERP implementation, support, and testing experience. Strong stakeholder engagement, process mapping, and agile delivery skills, delivering projects on time and under budget.
Overview
4
4
years of professional experience
1
1
Certification
1
1
Language
Work History
Functional consultant
Groupe conseil ERA / ERA Consulting Group
01.2024 - 10.2024
- Analyzed customer needs and complex business processes to define detailed requirements, leading to streamlined workflows and improved system functionality.
- Collaborated with stakeholders to translate business requirements into actionable specifications and analysis documents, ensuring precise alignment with customer expectations and organizational goals.
- Developed 20+ detailed FRDs and TDDs, enabling seamless hand-off to development teams and accelerating delivery by 15%.
- Designed and executed 50+ unit and integration test scenarios in Azure DevOps, achieving a 30% reduction in post-production defects.
- Managed defect lifecycle, collaborating with developers to resolve 95% of critical issues.
- Spearheaded regression testing efforts post-updates, ensuring continued system stability and reliability, reducing post-deployment issues by 30%.
- Worked closely with cross-functional teams to ensure seamless integration and feature delivery, providing valuable insights during the system integration phase.
- Facilitated crossfunctional communication between engineering and specification owners, ensuring alignment on product requirements and driving a 10% improvement in overall system reliability, based on user reviews.
- Reduced defect turnaround time by 20% through proactive test execution and early identification of potential issues.
- Consistently met tight project deadlines while ensuring top-quality deliverables, contributing to improved client satisfaction.
Functional Consultant
Scopetree Technologies LLP
08.2021 - 12.2022
- Involved in requirement gathering in White Boarding session with clients.
- Created project documentation such as FRD, TDD, and User Manual.
- User Requested Customization involves modified existing modules.
- Navigated new report based on customer requirements.
- Conducted comprehensive unit and integration testing procedures to validate program precision, optimize performance, and seamlessly integrate solutions within client's business ecosystem and Quality Assurance.
- Demonstrated exceptional leadership qualities with a strong ability to effectively mentor and educate junior team members.
ERP Manager
Jayanti Herbs & Spices
06.2017 - 09.2018
- Served as techno-functional expert in overseeing ERP system implementation and management.
- Proactively addressed and resolved daily ticket issues and user problems within the company, utilizing technical expertise to provide efficient and effective solutions.
- Collaborated closely with end-users to understand their needs, troubleshoot issues, and ensure timely resolution, resulting in enhanced user satisfaction and optimized system performance.
- Configured user setups by administering user rights and posting permissions, granting appropriate access levels to users based on their roles and responsibilities.
- Ensured seamless user access to relevant system functionalities while maintaining data integrity and security.
Associate Software Engineer
Atna Technologies
12.2013 - 04.2017
- Engaged in extensive customization using C/AL (C/SIDE) within the NAV (Navision) development environment.
- Designed and implemented customized solutions to tailor NAV to specific business requirements, leveraging C/AL programming language to modify forms, reports, tables, and code units.
- Collaborated closely with stakeholders to gather requirements, develop functional specifications, and deliver highly customized and efficient solutions.
- Designed and implemented custom code solutions using C/AL (C/SIDE) within the NAV 2013 R2 environment.
- Customized reports to meet specific business requirements and enhance reporting capabilities.
- Conducted rigorous testing of customized components, including unit testing and integration testing, to ensure accurate functionality and data integrity.
Education
Bachelor of Engineering - Computer Science Engineering
Karunya University
Skills
Collaborated with clients to design and deliver tailored ERP solutions, ensuring alignment with business needs and objectives
Translated complex business requirements into effective IT solutions within Dynamics 365, providing seamless support and clear expectations for delivery
Streamlined and executed comprehensive unit, integration, and manual test cases to verify system integrity and performance
Documented critical business processes to enhance transparency, support internal knowledge sharing, and ensure alignment with best practices
Certification
Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate
Timeline
Functional consultant
Groupe conseil ERA / ERA Consulting Group
01.2024 - 10.2024
Functional Consultant
Scopetree Technologies LLP
08.2021 - 12.2022
ERP Manager
Jayanti Herbs & Spices
06.2017 - 09.2018
Associate Software Engineer
Atna Technologies
12.2013 - 04.2017
Bachelor of Engineering - Computer Science Engineering
Karunya University