Waitress with 2 years experience in providing excellent service to diners at quality
establishments. familiar with POS Terminals and common restaurant machinery.
Overview
8
8
years of professional experience
1
1
Language
Work History
Waitress
Renez-vous Ethiopian And Eritrean Restaurant
Toronto, ON
01.2022 - 01.2024
Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Assist in training of 7 new waiters, ensuring attention to detailed comprehensive understanding of restaurant methodology and practice.
Cabin Crew Members
Ethiopian Airlines
Addiss Ababa, Ethiopia
08.2015 - 11.2021
Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
Delivered food and beverage service, reading material and other in-flight services.
Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Education
Associate of Science - Pre-Health Sciences
George Brown
Toronto, ON
05.2001 -
Skills
Customer service
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Timeline
Waitress
Renez-vous Ethiopian And Eritrean Restaurant
01.2022 - 01.2024
Cabin Crew Members
Ethiopian Airlines
08.2015 - 11.2021
Associate of Science - Pre-Health Sciences
George Brown
05.2001 -
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