Created engaging, brand-aligned organic content geared towards the ocean technology innovation ecosystem across social media platforms, with a focus on LinkedIn.
In 1 year of managing SEATAC's LinkedIn page, increased followers by 60% (from 450 to 722), and achieved an average growth of 17.5% in unique page views and 26% in content engagement.
Led preparations for a high-stakes presentation to a federal government funder as part of the competitive Technology Access Centre renewal process. The presentation's success was key to securing SEATAC's $1.75 million grant.
Assisted with the launch of new Instagram and Facebook pages shared by SEATAC and NSCC Applied Research, and regularly contributed post content geared towards students, faculty and industry partners.
Collaborated with clients, partners, NSCC's Digital Content Creator and an external videographer to create a compelling video capturing SEATAC's project work and impact on the ocean tech industry.
Designed and developed content for various kinds of digital and print marketing collateral.
Organized efforts to promote SEATAC's brand and services at trade shows and events.
Built and leveraged relationships with partner organizations, clients, vendors and other departments within the College to better support event planning and marketing efforts.
Made consistent updates to website content that best reflect available equipment, service offerings and student opportunities.
Communications Team Lead
PowerUp Leadership
Halifax, NS
01.2023 - Current
Led and executed a refresh of branding and communications plan.
Created high-quality marketing and professional development project materials for B2B markets.
Supervised a team of two reports.
Managed client and subcontractor communications, email organization, and scheduling.
Fulfilled client deliverables for a variety of private and public sector organizations.
Managed business development initiatives, including creating proposals and generating leads through direct outreach and organic social media engagement.
Contributed to the award of two major contracts with large government agencies through RFP/RSFOs.
Administrative Lead
PowerUp Leadership
Halifax, NS
11.2021 - 12.2023
Coordinated social media content and engagement, developed new social media strategy implemented in Fall of 2022.
Assisted with business development and lead generation, managed trade show booth at a supplier diversity conference in Toronto.
Created high-quality newsletters, blog posts and other marketing materials.
Managed leads in a CRM and maintained contact lists for distribution channels.
Supervised day-to-day project tasks and professional development for two reports.
Handled invoicing, timesheets and other day-to-day administrative processes.
Customer Experience Agent
Director's Choice
Dartmouth, NS
11.2020 - 05.2021
Represented over 400 North American funeral homes and crematories.
Managed incoming calls and addressed client needs with compassionate, knowledgeable service.
Connected families, medical teams and administrative personnel with appropriate resources and staff.
Peer Support Worker
Stay Connected Mental Health Project
Halifax, NS
01.2019 - 05.2019
Planned and executed outreach events and social media campaigns to raise awareness about mental health issues and corresponding campus/community services.
Used design software to create and distribute informational flyers and materials.
Worked with a team of representatives from five post-secondary institutions to improve the accessibility of mental health services on campuses throughout Halifax.
Education
Certificate of Completion - How To Make A Podcast Workshop
University of King's College
Halifax, NS
03-2024
Bachelor of Arts - Contemporary Studies/Creative Writing (Honours)
University of King's College
Halifax, NS
05.2020
Certificate of Completion - Supporting Survivors of Sexual Violence
Nova Scotia Department of Community Services
Halifax, NS
08.2017
Skills
Graduated with BA (Honours) in 2020
2 years in Marketing/Communications roles
Skilled at managing concurrent projects
Talent for building relationships with both internal and external partners
Strong writing and content creation skills for digital and print media
Motivated by learning opportunities and new challenges
Values-driven and committed to advancing EDI initiatives
Technical Skills
Advanced knowledge of MS Office Suite, Canva, and social media platforms (LinkedIn, X, Instagram, Facebook).
Experience with Adobe Creative Suite, Hubspot, Quickbooks, Wordpress and MailChimp.
References
Nicki Hall - Marketing & Communications Advisor
Nova Scotia Community College
(902) 817-9070 | Nicki.Hall@nscc.ca
Janine Meade - Business Development Lead, SEATAC
Nova Scotia Community College
(902) 476-4368 | Janine.Meade@nscc.ca
Joanne Firth - Industry Liaison Officer, Applied Research
Nova Scotia Community College
(902) 209-9246 | Joanne.Firth@nscc.ca
Susan Power - Founder & CEO
PowerUp Leadership
(902) 719-6662 | susan@powerupleadership.ca
Timeline
Marketing Associate
SEATAC, Nova Scotia Community College
05.2023 - Current
Communications Team Lead
PowerUp Leadership
01.2023 - Current
Administrative Lead
PowerUp Leadership
11.2021 - 12.2023
Customer Experience Agent
Director's Choice
11.2020 - 05.2021
Peer Support Worker
Stay Connected Mental Health Project
01.2019 - 05.2019
Certificate of Completion - How To Make A Podcast Workshop
University of King's College
Bachelor of Arts - Contemporary Studies/Creative Writing (Honours)
University of King's College
Certificate of Completion - Supporting Survivors of Sexual Violence
Administrative Assistant to the ALP Counsellor at Nova Scotia Community CollegeAdministrative Assistant to the ALP Counsellor at Nova Scotia Community College