Ruth-Ann Nieuwesteeg
Niagara Falls,ON
Summary
Dedicated and experienced professional with a strong work ethic and a proven track record of successfully managing a business while serving her community as an elected representative. Known for her exceptional leadership skills, communication skills and innovative ideas. She is a visionary leader who is always looking towards finding ways to improve the lives of those around her.
In the business world, has a passion for driving growth, profitability and achieving results. Committed to continuous improvement and delivering high-quality work in a fast-paced environment. She has achieved significant success through her strategic thinking and planning, financial acumen and problem solving abilities.
As an elected city councillor, she champions initiatives, has a genuine commitment to improving and making a positive impact on her community. She is known for her ability to bring people together, make tough decisions, take responsibility for her actions. and works tirelessly to represent the interest of her constituents. She is a strong and empowering voice for her constiuents
Overview
38
38
years of professional experience
Work History
City Counsellor
The City Of Niagara Falls
11.2022 - Current
- Developed strong relationships with stakeholders, including community leaders and advocacy groups, to better understand constituent needs.
- Demonstrated exemplary leadership skills as an elected official by maintaining a high ethical standard and consistently placing constituents'' needs at the forefront of decisionmaking.
- Enhanced public image with consistent messaging, speeches, and appearances at various functions.
Managing Funeral Director/ Owner Operator
Patterson Funeral Home
05.1998 - Current
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
National Sales and Marketing Manager
ITP Nelson
01.1996 - 04.1998
- Collaborated with cross-functional teams to develop innovative promotional materials that resonated with target audiences.
- Cultivated a culture of continuous improvement by encouraging open feedback, resulting in ongoing enhancements to sales and marketing processes.
- Established a strong brand presence at industry events through engaging exhibits, presentations, and networking activities.
- Empowered regional managers with data-driven tools that allowed them to make more informed decisions regarding their local markets.
- Conducted market research and competitive analyses to identify opportunities for expansion into new territories.
National Sales and Marketing Manager
Prentice Hall
08.1987 - 01.1996
- Cultivated a culture of continuous improvement by encouraging open feedback, resulting in ongoing enhancements to sales and marketing processes.
- Established a strong brand presence at industry events through engaging exhibits, presentations, and networking activities.
Account Executive
London Life
09.1986 - 08.1987
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
Education
Funeral Director License - Funeral Services
Humber College
Toronto, None01-2020
Diploma in French Studies - French Language
Universite De France Compte
Besancon France06-1986
Honours Bachelor Degree - Business/ Management And Marketing
Brock University
St. Catharines, 06-1985
Skills
Leadership - Ability to inspire and guide teams toward common goals
Communication - Strong verbal and written skills for clear and effective messaging
Decision-Making - Ability to make informed and timely decisions
Problem-Solving - Skilled in identifying issues and developing effective solutions
Strategic Thinking - Capacity to develop long-term plans aligned with organizational goals
Adaptability - Flexibility in responding to changing circumstances and new challenges
Critical Thinking - Analyzing situations to make logical and sound judgments
Networking - Building and maintaining professional relationships
Financial Acumen- Knowledge of budgeting, financial analysis, and resource allocation
Innovative Thinking - Creativity in developing new ideas and approaches
Visionary Leadership - Ability to create and communicate a compelling vision for the future
Accomplishments
Championed the revitalization of the Niagara Falls Main and Ferry Business District.
Owner/Operator of a large-scale funeral service business, Patterson Funeral Home.
Paul Harris Fellow.
Proud mother of two adult children; one completing Masters of Education and the other, a Pediatrician.
Timeline
City Counsellor
The City Of Niagara Falls
11.2022 - Current
Managing Funeral Director/ Owner Operator
Patterson Funeral Home
05.1998 - Current
National Sales and Marketing Manager
ITP Nelson
01.1996 - 04.1998
National Sales and Marketing Manager
Prentice Hall
08.1987 - 01.1996
Account Executive
London Life
09.1986 - 08.1987
Funeral Director License - Funeral Services
Humber College
Diploma in French Studies - French Language
Universite De France Compte
Honours Bachelor Degree - Business/ Management And Marketing
Brock University
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