RUTH ADOM
Brampton,ON
Summary
A dedicated and experienced Personal Support Worker with 1 year of experience providing care to clients. Proven ability to document vitals, behaviors and medications in medical records, maintain clean personal areas and prepare healthy meals. Skilled in consulting with supervisors to assess cases and plan strategies for enhancing care.
Overview
5
5
years of professional experience
Work History
Personal Support Worker
Gifted Hand Home Care
03.2024 - 01.2025
- Documented vitals, behaviors and medications in client medical records.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Documented vitals, behaviors, and medications in client medical records.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted patients with self-administered medications.
- Transported clients to and from medical appointments with safety and efficiency.
Sorter
Value Village
09.2023 - 02.2024
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Recorded and tracked items sorted to confirm accuracy.
- Followed company policies and procedures to produce consistent work results.
- Inspected items for damage or defects before sorting as part of quality control process.
- Streamlined sorting process by efficiently categorizing items according to their destinations.
Customer Service Representative
OMNI BSIC BANK
01.2020 - 08.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Associate of Science - PERSONAL SUPPORT WORKER AND CHILD CARE
CANADIAN CARRER COLLEGE
Vaughan, ON06-2025
Bachelor of Science - ECONOMIC AND BUSSINESS ADMINISTRATION
CATHOLIC UNIVERSITY COLLEGE OF GHANA
GHANA08-2016
Skills
- Needs Assessment
- Patient Ambulation
Timeline
Personal Support Worker
Gifted Hand Home Care
03.2024 - 01.2025
Sorter
Value Village
09.2023 - 02.2024
Customer Service Representative
OMNI BSIC BANK
01.2020 - 08.2023
Associate of Science - PERSONAL SUPPORT WORKER AND CHILD CARE
CANADIAN CARRER COLLEGE
Bachelor of Science - ECONOMIC AND BUSSINESS ADMINISTRATION
CATHOLIC UNIVERSITY COLLEGE OF GHANA
Similar Profiles
Judith JoseJudith Jose
Personal Support Worker at Gifted Hand Home CarePersonal Support Worker at Gifted Hand Home Care
Marisol SotoMarisol Soto
PCA at Hand to Hand Home Care AgencyPCA at Hand to Hand Home Care Agency
Victoria AndersonVictoria Anderson
Owner at Gifted Hands Home CareOwner at Gifted Hands Home Care
Jatin BansalJatin Bansal
Security Guard at Magnum Protective ServicesSecurity Guard at Magnum Protective Services
ALACHO LEANA COATESALACHO LEANA COATES
Operations Controller at GucciOperations Controller at Gucci