Summary
Overview
Work History
Education
Skills
Certification
Scholarships And Awards
Languages
References
Timeline
Generic

RUTESH PATEL

Regina,SK

Summary

Customer-oriented sales professional with 1+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Counter Sales Representative

Hertz Car Rental Canada
Regina, Canada
07.2022 - Current
  • Assist customers with their rental needs, answer questions, and address any concerns or issues
  • Completing the rental process, which includes verifying customer information, providing rental agreements, explaining terms and conditions, and ensuring customers understand rental policies
  • Assisting customers in selecting the appropriate vehicle based on their needs, preferences, and budget
  • Handling reservations and checking availability of vehicles for walk-in customers
  • Manage changes to existing reservations and inform customers of any potential upgrades or additional services
  • Collecting payments, processing credit cards or other payment methods, and explaining charges, fees, and any security deposits
  • Conducting pre-rental inspections of vehicles to document their condition and ensure they are safe and clean
  • Promoting additional services, such as insurance, GPS, fuel options, and loyalty programs, to increase revenue and enhance the customer's rental experience
  • Following safety protocols and ensuring the security of the rental location and vehicles.

Vehicle Service Attendant

Hertz Car Rental Canada
Regina, Canada
03.2022 - 07.2022
  • Cleaning, inspecting, and preparing rental vehicles for the next customer
  • This involves checking for damage, ensuring that all equipment and features are in working order, and cleaning the interior and exterior of the vehicle
  • Thoroughly cleaning the interior of the vehicle, including vacuuming, wiping down surfaces, and ensuring it is free from debris and odors
  • The exterior of the vehicle should be cleaned, including washing and polishing
  • Performing basic maintenance tasks, such as checking fluid levels, tire pressure, and changing oil if necessary
  • Reporting any maintenance issues or damage for repair
  • Ensuring that the vehicle has an adequate level of fuel for the next customer including refueling vehicles
  • Conducting post-rental inspections to document any new damage or issues
  • This information is crucial for assessing customer liability for damage
  • Keeping accurate records and reports of vehicle conditions, maintenance, and any issues found during inspections
  • Checking and restocking in-car equipment and accessories, such as GPS devices, child safety seats, etc
  • Moving vehicles around the rental lot or between rental locations to ensure easy access and availability for customers.

Customer Service Representative

Walmart Supercenter Canada
Regina, Canada
11.2020 - 07.2022
  • Welcoming customers as they enter the store, creating a friendly and inviting atmosphere
  • Assisting customers with finding products, answering questions, and providing information about store services, policies, and promotions
  • Processing returns and exchanges, following store policies, and resolving customer issues related to returns
  • Conducting price checks for customers who are unsure about the pricing of specific items
  • Operating cash registers, scanning and bagging merchandise, and handling cash, credit card, or digital payment transactions accurately
  • Assisting customers with self-checkout kiosks, addressing any issues or questions they may have
  • Addressing customer inquiries, complaints, and concerns, and directing more complex issues to appropriate supervisors or managers
  • Staying informed about the products and services available in the store and offering recommendations based on customer needs and preferences
  • Informing customers about ongoing sales, promotions, and discounts, and helping them take advantage of special offers
  • Monitoring inventory levels, restocking shelves, and ensuring that merchandise is organized and well-presented.

Education

Diploma in Computer Science -

University of Regina
01.2023

Skills

  • Inventory Management
  • Team Leadership
  • Team Supervision
  • Adaptable and Flexible
  • Creative Thinking
  • Computer Proficiency and Microsoft Office
  • Customer Service
  • Friendly and Helpful
  • Organization
  • Excellent Written and Verbal Communication

Certification

  • C
  • C++
  • Java
  • Web Development
  • MS Office
  • IT Administration
  • PHP & MySQL
  • CISCO Networking Fundamental

Scholarships And Awards

University of Regina International Entrance Award, 2020-01-01

Languages

English
Full Professional

References

References available upon request.

Timeline

Counter Sales Representative

Hertz Car Rental Canada
07.2022 - Current

Vehicle Service Attendant

Hertz Car Rental Canada
03.2022 - 07.2022

Customer Service Representative

Walmart Supercenter Canada
11.2020 - 07.2022

Diploma in Computer Science -

University of Regina

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