RUTA Negusse
10-11504 St Alberta Trail NW Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Restaurant Worker
Sheraton Hotels
01.2016 - 10.2023
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Developed strong rapport with regular customers, contributing to increased repeat business.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Supported catering events by setting up tables, preparing food items, and serving guests with professionalism and care.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
Restaurant Server
Asmara Palace
02.2013 - 12.2015
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Promoted a safe working environment by adhering to food safety standards and best practices.
Education
High School Diploma -
SAWA Warsay Ykaalo School
Eritrea07.2012
Skills
- Menu Memorization
- Food Safety Knowledge
- Teamwork and collaboration
- Time management abilities
- Beverage knowledge
- Upselling techniques
- Order taking accuracy
- Attention to detail
- Customer service excellence
- Cash handling proficiency
- Sanitation standards compliance
- Food Safety Understanding
Languages
English
Professional Working
Amharic
Full Professional
Tigrigna
Full Professional
Timeline
Restaurant Worker
Sheraton Hotels
01.2016 - 10.2023
Restaurant Server
Asmara Palace
02.2013 - 12.2015
High School Diploma -
SAWA Warsay Ykaalo School
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