Alejandra Portillo
San Francisco
Summary
A proactive student with experience in problem-solving, customer service, and time management. Excellent performance in communication and listening. Ready to make a contribution to your team.
Overview
2
2
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
05.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
MANAGER
Sweets For Treats
05.2022 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize performance.
- Defined clear targets and objectives and communicated to other team members.
TEAM MEMBER
The Halal Guys
06.2021 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Provided support to coworkers by sharing knowledge and offering assistance.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
San Francisco State University
Balboa High School
01.2022
Skills
- Collaboration & Teamwork
- Bilingual
- Organization
- Friendly and outgoing
- Cash Handling
- Active listener
- Exceptional customer service
- Adaptive and creative
- Safe Food Handling
Timeline
Barista
STARBUCKS COFFEE COMPANY
05.2023 - 08.2023
MANAGER
Sweets For Treats
05.2022 - 08.2022
TEAM MEMBER
The Halal Guys
06.2021 - 08.2021
San Francisco State University
Balboa High School
Similar Profiles
Adrianna BrownAdrianna Brown
Barista (Transfer) at Starbucks Coffee CompanyBarista (Transfer) at Starbucks Coffee Company
Haley MartinHaley Martin
Store Manager at Starbucks Coffee CompanyStore Manager at Starbucks Coffee Company
Bella DixonBella Dixon
Shift Supervisor at STARBUCKS COFFEE COMPANYShift Supervisor at STARBUCKS COFFEE COMPANY
Grace LongGrace Long
Assistant Store Manager at The Starbucks Coffee CompanyAssistant Store Manager at The Starbucks Coffee Company
M. Sean SilverM. Sean Silver
Tour Guide at Dylan's ToursTour Guide at Dylan's Tours