Russell J. A. Froehler
Surrey
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with a positive mindset and superior work ethic. Confidently, a strong asset to your team.
Overview
11
11
years of professional experience
Work History
Machine Operator
Old Castle APG
03.2023 - 12.2023
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy.
- Complied with company and OSHA safety rules and regulations.
- Kept work station clean and removed any potential safety hazards.
Product Specialist
Applewood Kia Surrey
03.2022 - 02.2023
- Researched product's technical specifications and accurately communicated information.
- Continually expanded knowledge of Kia and other automotive manufacturers.
- Assisted with demonstrations of vehicle features to showcase functionality.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Promoted and up-sold products and services to meet needs of customers.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
Shipper/Warehouse Receiver
Mount Pleasant Furniture
06.2019 - 02.2021
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Processed and restocked returns.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Electrical Apprentice
Polar Electric Inc.
01.2019 - 03.2019
- Handled installation of electrical components by splicing, joining and connecting wire.
- Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
- Checked compatibility and safety of newly installed electrical systems and launched inspections and tests to confirm functionality.
- Optimized work readiness with organized tools and spaces.
- Evaluated and initiated repair work on various electrical equipment such as light fixtures, controls, switches, relays and circuit breaker panels.
Part Time Key Holder
Footlocker
02.2018 - 04.2019
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Streamlined opening and closing procedures as integral member of store staff.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Laborer
North Arm Transportation
07.2016 - 08.2017
- Supervised and direct new employees
- Completed oil changes on various engines
- Greased tugboats before they leave the dock
- Used a variety of power tools and tools alike, maintaining proper safety measures
- Painted various barges and tugboats
- Completed various yard work, including, and not limited to, hedge trimming, ditch digging, and power washing
- Built shelves as directed for tug boat interiors and for shop
- Cut metal with torch precisely as needed and directed
- Maintained a clean environment in yard and shop
Summer Laborer
North Arm Transportation
06.2013 - 08.2015
- Listed above, less the supervisory role
Food Runner
Pat Quinn's Bar and Grill
09.2015 - 01.2016
- Cleared tables immediately after guests left in preparation for next party.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Delivered correct food items to tables according to order documentation.
- Answered questions from restaurant patrons regarding menu items.
- Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
- Cultivated warm relationships with regular customers.
- Refilled condiments on each table between guests or during slow periods.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
Education
High School Diploma -
Vancouver College
Vancouver, BC06.2016
Skills
- Exceptional work ethic
- Great team player
- Strong leadership abilities
- Time management
- Adaptability
- Conflict resolution
- Critical thinking
- Self-motivated professional
- Analytical skills
- Planning and Coordination
- Compassionate
- Good listening skills
- Relationship building
- Excellent people skills
Accomplishments
- 2019 Awarded Sneaker Award at Footlocker for showcasing excellence in customer relations
- 2018 / 2019 Consistently awarded Employee of the Month at Footlocker
- 2015 / 2016 Tsawwassen Rep Soccer Gold Medal
- 2011-2016 Honour Roll at Vancouver College
- 2014 Won Division Cup for Soccer
Additional Information
Personal Interests
Hockey, the great outdoors, history, music, cars, planes, cooking.
References Available Upon Request
Timeline
Machine Operator
Old Castle APG
03.2023 - 12.2023
Product Specialist
Applewood Kia Surrey
03.2022 - 02.2023
Shipper/Warehouse Receiver
Mount Pleasant Furniture
06.2019 - 02.2021
Electrical Apprentice
Polar Electric Inc.
01.2019 - 03.2019
Part Time Key Holder
Footlocker
02.2018 - 04.2019
Laborer
North Arm Transportation
07.2016 - 08.2017
Food Runner
Pat Quinn's Bar and Grill
09.2015 - 01.2016
Summer Laborer
North Arm Transportation
06.2013 - 08.2015
High School Diploma -
Vancouver College
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