Russell Ventura
Calgary , AB,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
The Dorian Authograph Collection
Calgary, Alberta
11.2023 - Current
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Kept up-to-date records of items cleaned in each room.
- Ensured compliance with health regulations regarding sanitation procedures.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Responded promptly to requests from guests and other departments.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Followed safety procedures when using chemical cleaners and power equipment.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
Room Attendant
Hilton garden Inn & Homewood Suites.
Calgary, Alberta
07.2021 - 07.2025
- Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
- Prepared checklists for daily assignments ensuring that all tasks have been completed correctly.
- Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
- Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Assisted other departments with special projects when asked by the supervisor or manager.
- Delivered items requested by guests such as extra pillows or blankets in a timely manner.
Education
Diploma - Hospitality And Tourism Management
ERP College.
Calgary, AB07-2024
Bachelor of Science - Bachelor Of Science In Nursing
Pangasinan Colleges Of Science And Technology
Philippines 04-2007
Skills
- Time management
- Attention to detail
- Task prioritization
- Customer service
- Safety compliance
- Effective communication
Accomplishments
Graduate with High Honors
Certification
- Co-conspirator of the Month November 2022
Timeline
Housekeeping Room Attendant
The Dorian Authograph Collection
11.2023 - Current
Room Attendant
Hilton garden Inn & Homewood Suites.
07.2021 - 07.2025
Diploma - Hospitality And Tourism Management
ERP College.
Bachelor of Science - Bachelor Of Science In Nursing
Pangasinan Colleges Of Science And Technology
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