Summary
Work History
Education
Skills
Timeline
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Russell Takeuchi

San Jose

Summary

Dynamic Team Lead at California's Great America with a proven track record in coaching and mentoring, enhancing employee engagement, and resolving conflicts effectively. Skilled in quality control and relationship building, I successfully improved team performance and customer satisfaction through targeted training and constructive feedback.

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Work History

Team Lead / Shift Lead

Californias Great America
04.2025 - 09.2025
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Abraham Lincoln
San Jose
05-2026

Skills

  • Attention to detail
  • Employee engagement
  • Quality control
  • Coaching and mentoring
  • Complaint resolution
  • Conflict resolution
  • Client communication
  • Employee training
  • Relationship building
  • Human resources management

Timeline

Team Lead / Shift Lead

Californias Great America
04.2025 - 09.2025

Abraham Lincoln
Russell Takeuchi