Russell Spence
O’hanly,Manitoba
Summary
Motivated Two-Spirit person with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, and problem-solving skills. Passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Peer Mentor
South East Resource Development Corporation
West St Paul, Winnipeg
01.2023 - 06.2023
- Fully Informed Risk Education with a Foundation of Individual Recovery Experiences
- Harm reduction in community.
- Training sessions for CPR and First Aid.
- Emergency crisis response team network.
- Home visits for mental wellness.
- Educating clients on harm reduction techniques and strategies.
- Gathering data and information and entering into a database for monthly reports.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
Cashier
Moppa's Store 2
Black RIver Fn.
08.2017 - 08.2018
- Operated cash register for cash, check and card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Concession Stand Worker
Red River Ex Midway
Wnnipeg, MB
06.2016 - 06.2016
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Used cash register to tender change and process cash and credit card payments.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Prepped food items for later use to save staff time during busy hours.
Education
Grade 11 - Highest Achieved
- Student Body Secretary (2015-16)
- Student Body Vice President (2016-18)
Skills
- Sweeping and Mopping
- Cooperative Attitude
- Inventory Stocking
- Customer Transactions
- Work Task Prioritization
- Cashier Abilities
- Waiting Tables
- Feedback Acceptance
- Promoting Loyalty
- Positive Interactions
- Bagging and Packaging
- Basic Math Functions
- Customer Assistance
References
Roberta Kent
(204)290-0355
Perry Hardisty
(204)367-4055
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