RUSSELL SMITH
Torrance
Summary
Accomplished Program Manager adept at overcoming challenges and excelling in high-pressure settings. Demonstrates a strong ability to pinpoint the most effective resources and tactics to fulfill clients' permanent housing needs.
Overview
27
27
years of professional experience
Work History
Program Manager
Monte Nido & Affiliates
01.2025 - Current
- Coaching team members on professional development opportunities, contributing to improved overall performance.
- Managing and supervising administrative and daily program operations, complying with policies and regulations.
- Conducting comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Program Manager
Weingart Center
12.2023 - 09.2024
- Managing a 110-bed Interim Housing Program for Crisis, Bridge, and Older Adults housing.
- Supervising a staff consisting of 4 case managers and a program supervisor.
- Collaborating with outside agencies and community-based organizations to assist clients with support services.
- Auditing Case Manager files to comply with LAHSA regulations and standards.
Lead Case Manager
Special Services Group HOPICS
06.2021 - 06.2023
- Helped clients receive appropriate, high-quality homeless services with health care
- Partnered with physicians, social workers, and case managers to develop and implement individualized care and housing services plans to permanently house clients
- Collaborated with external agencies to meet the client's health care and mental health needs
- Worked with Los Angeles County Development Authority and Los Angeles Homeless Services Authority to process Emergency Housing Vouchers.
Detention Services Officer
LA County Probation Department
11.2002 - 06.2019
- Recorded information on detainee identification, charges, and incidences of inmate disturbance
- Inspected facility regularly for security breaches, contraband, and unsanitary conditions
- Observed conduct and behavior of detainees to prevent disturbances and escapes
- Prepared, processed, and maintained forms, reports, logs, records, and activity journals
- Observed and supervised detainees throughout visits, meal time, recreation, phone calls, and showers
- Tracked detainees through head counts, visitor logs, and scheduled activities
- Arranged for medical and dental care of inmates
- Addressed inquiries from the public, other staff, detainees, and visitors to resolve concerns.
Public Health Investigator
LA County Health Department
01.1999 - 10.2002
- Visited homes, assessed patient and family needs
- Assessed and responded to individual and community health education on infectious diseases
- Coordinated work groups and outreach activities
- Prevented illness by educating the public on healthy practices to stop the disease
- Collected HIV risk assessment data and entered findings in a centralized database
- Conducted needs assessments to determine which materials and services for each case.
Education
Masters of Social Work Degree Candidate -
Pacific Oaks College
Pasadena, CA05.2026
Bachelor of Science - undefined
Utica College of Syracuse University
Utica, NY05.1992
Skills
- Homeless Management Information System Trained
- Case Management Proficiency
- Interviewing skills
- Biopsychosocial Skill Assessments
- Project management
- Detail-oriented
- Strategic planning
- Problem-solving
Community Service
Tournament of Roses, Parade Operations Committee, Pasadena, CA, US Coast Guard Auxiliary, Flotilla 114-02-07, Staff Officer, Marina Del Rey, CA, Highland Heights Lodge # 59 Prince Hall Grand Lodge, Los Angeles, CA
Timeline
Program Manager
Monte Nido & Affiliates
01.2025 - Current
Program Manager
Weingart Center
12.2023 - 09.2024
Lead Case Manager
Special Services Group HOPICS
06.2021 - 06.2023
Detention Services Officer
LA County Probation Department
11.2002 - 06.2019
Public Health Investigator
LA County Health Department
01.1999 - 10.2002
Bachelor of Science - undefined
Utica College of Syracuse University
Masters of Social Work Degree Candidate -
Pacific Oaks College
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