Kylie Perkes
Surrey
Summary
I am a positive, critical thinker that is able to learn new skills very easily. I can contribute to a positive work environment by having good communication, detailed orientated and good time management. These experiences improved my communication and independence skills.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Independant Grocers
08.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
Restaurant Hostess
Earls Kitchen + Bar
03.2023 - 06.2023
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Cashier
Dairy Queen
04.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Clayton Heights Secondary
Surrey, BC06.2024
Skills
- Customer Service
- Microsoft Word
- Time Management
- Customer and client relations
- Verbal Communication
- Professional and mature
Timeline
Customer Service Cashier
Independant Grocers
08.2023 - Current
Restaurant Hostess
Earls Kitchen + Bar
03.2023 - 06.2023
Cashier
Dairy Queen
04.2022 - 09.2022
High School Diploma -
Clayton Heights Secondary
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