RUSSELL PELTON
Mississauga
Summary
Dynamic individual with hands-on experience in Retail/ESL and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
ESL TUTOR
Preply Online
08.2020 - Current
- Conduct one-on-one or small group online English lessons tailored to students' needs and learning goals
- Develop and adapt lesson plans based on students' language levels and progress
- Assess student performance regularly and provide constructive feedback to support improvement
- Create a positive, encouraging, and inclusive virtual classroom environment
- Utilize various online teaching platforms, tools, and multimedia resources to enhance engagement
- Maintain accurate records of attendance, lesson outcomes, and student progress
- Communicate effectively with students and, if applicable, parents or guardians regarding goals and achievements
Key Holder
The Home Depot DS 21/22
02.1999 - 02.2010
- Oversaw operations of department 21/22 while guiding team members towards achieving strategic goals and sales objectives. Fostered a collaborative environment to enhance team motivation and performance. Championed initiatives to drive departmental success.
- Managed inventory, merchandising, and stock replenishment to ensure seamless retail operations.
- Implemented and maintained company policies and procedures, focusing on safety standards and loss prevention strategies.
- Addressed and resolved customer issues and team concerns to enhance service quality.
- Executed store opening and closing procedures, ensuring compliance with alarm systems and cash handling protocols.
- Developed and implemented training programs to enhance new associate integration.
- Operated forklifts to assist in material handling and transportation tasks. Trained new employees on safe forklift operation and best practices. Supported warehouse operations by maintaining equipment and ensuring safety protocols were followed.
- Supervised daily operations, ensuring compliance with safety and security protocols.
- Trained new associates on store policies, procedures, and customer service best practices.
- Conducted systematic stock audits and executed replenishment activities to ensure optimal inventory levels.
- Analyzed market trends and implemented merchandising strategies to optimize product visibility and cultivate customer engagement.
- Addressed and managed customer issues to maintain positive shopping experiences.
- Engaged with management to identify and implement process improvements, resulting in increased store efficiency.
- Led team meetings to communicate goals, performance expectations, and operational updates.
- Administered cash handling operations to uphold financial integrity and prevent losses from discrepancies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Analyzed customer purchasing behavior to uncover and capitalize on upselling and cross-selling potential.
- Developed and implemented training programs for new hires, promoting teamwork and a positive workplace culture.
- Provided support by volunteering for extra shifts during busy times to enhance team efficiency.
- Established and nurtured client relationships to enhance business growth and expansion.
Education
CAMBRIDGE/OXFORD
GED - Graphic Arts
DANFORTH TECH
06-1989
Skills
- Strong Leadership skills
- Trustworthy with a level of Integrity
- Comfortable in a fast-paced environment / capable in multi-tasking
- Empathic
- Delegates tasks effectively and holds team members accountable for performance
- Ability to collaborate and keep a respectful team environment
- Communicates clearly and confidently with customers, peers, and leadership
- Manages multiple priorities in a fast-paced, high-volume environment
- Teaching english
- Exam preparation
- Teaching methodologies
- Friendly and outgoing
Languages
English
Native or Bilingual
Certification
- ESL, CAMBRIDGE - TKT'S
Timeline
ESL TUTOR
Preply Online
08.2020 - Current
Key Holder
The Home Depot DS 21/22
02.1999 - 02.2010
GED - Graphic Arts
DANFORTH TECH
CAMBRIDGE/OXFORD