Russell King
RED DEER COUNTY,AB
Summary
Driven Business Development Manager with 15 years of experience in organizational leadership. Well-educated in lead generation and relationship development with key clients and stakeholders. Recognized for guiding teams to success through coaching, sales technique training and revenue target achievement.
Overview
13
13
years of professional experience
Work History
Account Manager
Orion Project Services
Calgary, AB
01.2022 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction, within the oil and gas sector. Including Air Products, Shell, LNG Canada.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Prepared monthly financial statements for each account.
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
Indigenous Relations Manager
Divergent employment solutions
Red Deer, AB
01.2011 - Current
- Conducted labor-management meetings to discuss and resolve grievances, contract negotiations, and other labor relations issues for several indigenous communities across Canada
- Employment training and employment consultation between indigenous communities and employers working on First Nations land
- Assisted employers with diverse indigenous hires as well as educationing them on cultural sensitivity within indigenous communities,
- Coordinate several training session with indigenous communities to ensure employment out comes were met.
Labor Relations Recruitment Specialist
Steve's Livestock Transport
Red Deer , AB
11.2017 - 05.2022
- Assessed employee grievances, investigated complaints, and determined appropriate action in accordance with company policies and procedures.
- Provided advice and counsel to management on labor relations matters such as contract interpretation, discipline, termination of employment, job postings, union-management disputes.
- Prepared reports on labor relations activity for senior management review.
- Coordinated training programs for managers on effective communication techniques when dealing with unionized employees.
- Worked closely with Human Resources staff members on various projects related to the maintenance of a positive employer and employee relationship.
- Advised employers on best practices concerning handling grievances filed by employees.
- Worked with new employees to teach company procedures and processes.
- Mediated or arbitrated discussions between parties in cases of labor disputes.
Employee Relations/Recuitment Specialist
C&J Energy / CWC
Sylvan Lake , AB
07.2011 - 11.2017
- Developed and implemented strategies to attract and retain new workers
- Provided advice and guidance on employment law, policies, and procedures.
- Conducted investigations into workplace complaints and grievances.
- Assisted in the recruitment process by conducting interviews and reference checks.
- Facilitated training sessions on topics such as performance management, harassment prevention, diversity.
- Resolved conflicts between staff members through mediation or other methods of dispute resolution.
- Ensured compliance with all relevant federal, state, and local laws related to labor relations.
- Worked with the sales and marketing to ensure projections were met.
Education
BBA - Marketing
Loyalist College of Applied Arts And Technology
Belleville, ON05.1995
BBA - Business
Laurentian University
Greater Sudbury, ON06.1993
Skills
- Business Development
- Client Relationship Management
- Complaint Management
- Indigenous relations
- Revenue Generation
- Lead Generation
- Relationship Building
Timeline
Account Manager
Orion Project Services
01.2022 - Current
Labor Relations Recruitment Specialist
Steve's Livestock Transport
11.2017 - 05.2022
Employee Relations/Recuitment Specialist
C&J Energy / CWC
07.2011 - 11.2017
Indigenous Relations Manager
Divergent employment solutions
01.2011 - Current
BBA - Marketing
Loyalist College of Applied Arts And Technology
BBA - Business
Laurentian University
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