Russell Johnson
Port Moody,BC
Summary
Experienced Technical and Operations Leader with over 20 years in telecommunications infrastructure, network management, and team development. Proven ability to create and implement strategic business plans, manage high-impact projects, and lead cross-functional teams. Strong background in analyzing operational data, identifying growth opportunities, and delivering value through innovation and technical excellence.
Overview
22
22
years of professional experience
Work History
Manager, Operational Execution
Rogers/Shaw Communciations
National
10.2021 - Current
- Managed technical specialist team to enhance operational efficiency.
- Owned network maintenance programs, developing and delivering solutions to field operations leadership.
- Created visuals for analytics, metrics, and KPIs to support operational decisions.
- Delivered all new network technology in alignment with strategic goals.
- Collaborated with vendors to define and implement business strategy.
SCTE - Network & Service Reliability Working Group
SCTE
International
02.2024 - Current
- Established international standards for network reliability through collaboration with cross-industry members.
- A consortium of members from CableLabs, SCTE, and technology leaders across cable telecommunications companies.
Manager, Critical Network Infrastructure
Rogers/Shaw Communciations
National
01.2020 - 09.2020
- Established engineering and operational standards for HFC infrastructure.
- Led operational efforts for Distributed Access Architecture launch to enhance network growth and performance.
- Collaborated with multiple departments to align technical initiatives and standards effectively.
Regional Technical Manager
Rogers/Shaw Communciations
Vancouver Lower Mainland, British Columbia
01.2019 - 01.2020
- Managed plant maintenance department and programs across Vancouver region, ensuring optimal operation of fibre and coax networks.
- Created and monitored key network KPIs to enhance performance metrics.
Network/Headend Technician
Rogers/Shaw Communciations
Vancouver, British Columbia
10.2009 - 01.2019
- Maintained and upgraded HFC and data infrastructure across key locations.
- Developed solutions to align operational needs with business priorities.
Instructor - Broadband Network Tech Journeyman
ITA - Government Apprenticeship Board
Burnaby, British Columbia
01.2014 - 12.2015
- Designed and instructed CATV Journeyman Certification Course for BC apprentice program.
- Developed assessment tools to evaluate technician skills across multiple disciplines.
- Led technician development initiatives to enhance competencies in various technical areas.
Journeyman CATV Technician
Rogers/Shaw Communciations
Port Coquitlam, British Columbia
08.2004 - 10.2009
- Performed essential maintenance and construction on HFC network to support broadband growth.
CATV Installer
Rogers/Shaw Communciations
Port Coquitlam, British Columbia
12.2002 - 08.2004
- Installation and service of customer premise equipment.
Education
Journeyman - Broadband/CATV Technician
Broadband Institute
Port Coquitlam, BC10-2007
Diploma - Common Core Electronics
Vancouver Community College
Vancouver, BC05-2007
Certificate - Sound Engineering
Columbia Academy
Vancouver Canada05-2000
Diploma -
Centennial High School
Coquitlam, BC06-1998
Skills
- Business Development & Strategic Planning
- Technical Project Management
- Network Infrastructure & Technology Deployment
- Operational Data Analysis & KPI Development
- Team Leadership & Training
- Customer Experience Optimization
- ROI Analysis
- Public Speaking
Affiliations
- World Burger and BBQ Champion | Food Network and Global TV Personality | Competitive Chef
- Enthusiast: Downhill Mountain Biking, Snowboarding
Reference #1
Kathryn Hearder | (Retired) Senior Vice President Operations Rogers Communications
(604) 540-4949 hereiam@shaw.ca
Reference #2
Jarrad McInnes | Director IT Field Operations Avenue Living / (Former) Senior Manager Network Operations Rogers/Shaw Communications.
(604) 751-5502 jmcinnes@avenueliving.ca
Timeline
SCTE - Network & Service Reliability Working Group
SCTE
02.2024 - Current
Manager, Operational Execution
Rogers/Shaw Communciations
10.2021 - Current
Manager, Critical Network Infrastructure
Rogers/Shaw Communciations
01.2020 - 09.2020
Regional Technical Manager
Rogers/Shaw Communciations
01.2019 - 01.2020
Instructor - Broadband Network Tech Journeyman
ITA - Government Apprenticeship Board
01.2014 - 12.2015
Network/Headend Technician
Rogers/Shaw Communciations
10.2009 - 01.2019
Journeyman CATV Technician
Rogers/Shaw Communciations
08.2004 - 10.2009
CATV Installer
Rogers/Shaw Communciations
12.2002 - 08.2004
Journeyman - Broadband/CATV Technician
Broadband Institute
Diploma - Common Core Electronics
Vancouver Community College
Certificate - Sound Engineering
Columbia Academy
Diploma -
Centennial High School
Similar Profiles
Sonia ArainSonia Arain
Customer Service Advisor at HGS Canada (Rogers Together with Shaw)Customer Service Advisor at HGS Canada (Rogers Together with Shaw)
ANUSHKA SHARMAANUSHKA SHARMA
IT Technical Support Specialist at Gatestone & Co - Rogers Together With ShawIT Technical Support Specialist at Gatestone & Co - Rogers Together With Shaw
Mandeep Kaur MaanMandeep Kaur Maan
Customer Service Representative(W@H) at Shaw With RogersCustomer Service Representative(W@H) at Shaw With Rogers
Marco MaldonadoMarco Maldonado
Kitchen Leader at Browns Social HouseKitchen Leader at Browns Social House
Frederick WongFrederick Wong
Technical Service Advisor at Abell Pest Control Ltd.Technical Service Advisor at Abell Pest Control Ltd.