Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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RUSSELL ESPIRITU

Whitehorse,YT

Summary

Dynamic professional with international experience , excelling in cash register operation and customer service. Proven ability to resolve complaints effectively while ensuring compliance with food safety standards. Recognized for adaptability and strong time management skills, consistently enhancing customer satisfaction and operational efficiency.

Overview

11
11
years of professional experience

Work History

Restaurant Cashier

TIM HORTONS WHITEHORSE
Whitehorse, Yukon
04.2022 - 06.2024
  • Operated cash register efficiently to process payments from customers.
  • Handled customer complaints in a professional manner to ensure satisfaction.
  • Greeted customers, answered questions and provided general information regarding menu items.
  • Operated kitchen appliances such as mixers, fryers, ovens, according to safety guidelines.
  • Ensured compliance with health codes regulations while serving food items to customers.
  • Processed payments using POS system and accepted cash, credit cards, and checks.
  • Resolved customer complaints regarding food quality or service in a professional manner.
  • Resolved any discrepancies between the amount tendered by the customer and the total due for their purchase quickly and accurately.
  • Assisted in training new restaurant staff members on proper cashier procedures.
  • Stocked shelves with merchandise and ensured all products were properly labeled.
  • Monitored dining area to ensure tables are cleared promptly after guests leave.
  • Provided excellent customer service by addressing customer inquiries promptly and efficiently.
  • Checked expiration dates on food products before stocking shelves or selling them to customers.
  • Maintained a clean work area by wiping down counters, sweeping floors.
  • Conducted regular maintenance checks on equipment to ensure it is functioning properly.
  • Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts
  • Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.

Nursing Aide

LUNA HEALTH OFFICE
LUNA, LA UNION PHILIPPINES
04.2021 - 09.2021
  • Observed safety precautions when handling hazardous materials or equipment.
  • Transported patients to different areas within the facility using wheelchairs or stretchers.
  • Ensured that all equipment was properly maintained and functioning correctly.
  • Educated family members regarding post-health unit care instructions and home health services available.
  • Provided emotional support to patients dealing with difficult diagnoses or treatments.
  • Monitored patients' progress and reported changes in condition to nursing team.
  • Ensured accurate documentation of patient information.
  • Maintained a clean environment by changing bed linens, cleaning rooms and stocking supplies.
  • Understand and follow emergency procedures

Staff Nurse

Lorma Medical Center
San Fernando, La Union Philippines
01.2020 - 06.2020
  • Coordinated with other healthcare professionals to ensure quality patient care.
  • Maintained accurate records of patient progress notes, medications administered and other relevant data.
  • Utilized an electronic medical record system to store patient information securely.
  • Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
  • Conducted patient education on medical treatments and procedures.
  • Counseled patients on lifestyle changes necessary for improved health outcomes.

Registered General Nurse

TDawee AL Riyadh Medical Center
Riyadh, Saudi Arabia
12.2013 - 12.2018
  • Assessed patient needs and developed nursing care plans to meet those needs.
  • Collaborated with physicians and other healthcare professionals to ensure quality patient care.
  • Performed physical assessments of patients and documented findings in patient records.
  • Managed multiple tasks simultaneously while maintaining a high level of accuracy.
  • Responded quickly in emergency situations while maintaining composure under pressure.
  • Monitored patients' vital signs, such as temperature, heart rate, and blood pressure.
  • Administered prescribed medications and treatments in accordance with approved nursing techniques.
  • Maintained accurate documentation of patient records according to established standards.
  • Responded promptly to life-saving situations based on nursing standards and protocols.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.

Education

Bachelor of Science - Nursing

LORMA COLLEGES
LA UNION, PHILIPPINES
03-2010

Skills

  • Cash register operation
  • POS system operation
  • Customer complaint resolution
  • Food safety compliance
  • Payment processing
  • Order verification
  • Customer service
  • Equipment maintenance
  • Time management
  • Supply restocking
  • Patience and tolerance
  • Adaptable and flexible

Languages

Arabic
Limited

References

References available upon request.

Timeline

Restaurant Cashier

TIM HORTONS WHITEHORSE
04.2022 - 06.2024

Nursing Aide

LUNA HEALTH OFFICE
04.2021 - 09.2021

Staff Nurse

Lorma Medical Center
01.2020 - 06.2020

Registered General Nurse

TDawee AL Riyadh Medical Center
12.2013 - 12.2018

Bachelor of Science - Nursing

LORMA COLLEGES

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