Dedicated professional with experience driving to customer locations to transport food. Focused on completing deliveries quickly to meet busy daily demand. Offering strong work ethic, attention to detail and reliable transportation.
Overview
2
2
years of professional experience
Work History
Dasher
Doordash
San Francisco
01.2023 - Current
Responded promptly to messages sent through the Dasher app regarding scheduling changes.
Provided friendly customer service while interacting with customers during deliveries.
Contacted customers prior to delivery to coordinate delivery times.
Maintained vehicle according to company and state safety requirements.
Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.
Engaged in basic vehicle maintenance tasks, such as cleaning, refueling, and minor repairs, to ensure continuous operation.
Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
Picked up meals from local restaurants and dropped off at residential and business customer locations.
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
Carried food in insulated bags to maintain hot or cold temperature.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Ensured proper handling of food items throughout the entire delivery process.
Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
Education
Bachelor of Science - Business Administration And Management
University of Perpetual Help
Philippines
03-1998
Skills
Customer service
Order verification
Food safety
Route navigation
Vehicle maintenance
Time management
Effective communication
Customer engagement
Timeline
Dasher
Doordash
01.2023 - Current
Bachelor of Science - Business Administration And Management