Overview
Work History
Education
Skills
Timeline
Generic
Ruslan  Prykhodchenko

Ruslan Prykhodchenko

Calgary,AB

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Housekeeping Room Attendant

Residenz Hotel
08.2023 - 02.2024
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Polished fixtures to achieve professional shine and appearance.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Handled requests for extra linens, toiletries and other supplies.
  • Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Returned emptied garbage receptacles to proper locations.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Changed bed linens and collected soiled linens for cleaning.
  • Sorted, laundered and put away various laundry items.
  • Streamlined communication with colleagues through effective use of mobile devices and software applications specific to housekeeping operations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Made recommendations for improvements in processes or procedures based on personal observations and feedback from guests.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Resolved problems, improved operations and provided exceptional service.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Bachelor Of Human Resources - Human resources and labour economics

Kharkiv Polytechnic Institute
Kharkiv, Ukraine
09.2013 - 05.2017

Skills

  • Storage Area Management
  • Guest Request Response
  • Window Cleaning
  • Cleaning Bathrooms
  • Dusting Furniture
  • Quality Assurance Controls
  • Vacuuming and Sweeping
  • Lost and Found Management
  • Room Preparation
  • Inventory and Supply Control
  • Customer Needs Assessments
  • Floor Cleaning, Polishing and Waxing
  • Launder Clothing and Linens
  • Guest Service and Support
  • Housekeeping

Timeline

Housekeeping Room Attendant

Residenz Hotel
08.2023 - 02.2024

Bachelor Of Human Resources - Human resources and labour economics

Kharkiv Polytechnic Institute
09.2013 - 05.2017
Ruslan Prykhodchenko