Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service
Bed Bath & Beyond
02.2021 - 01.2023
Enhanced customer experiences by providing timely and accurate information on products and services.
Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
Delivered personalized recommendations based on individual customer needs, driving sales growth.
Maintained clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Processed returns and exchanges efficiently, adhering to company policies and procedures.
Education
Language Education For Academic Purposes
Mount Royal University
Calgary, AB
12.2023
English Language
Language Instruction For Newcomers To Canada
Calgary, AB
11.2022
Master Degree - Information And Communication Networks
Zaporizhzhya National Technical University
Ukraine
01.2018
Skills
Customer Service
Payment Processing
Customer Assistance
Store Organization
Store cleanliness maintenance
Flexible schedule adaptability
Languages
English
Ukrainian
Russian
Timeline
Customer Service
Bed Bath & Beyond
02.2021 - 01.2023
Language Education For Academic Purposes
Mount Royal University
English Language
Language Instruction For Newcomers To Canada
Master Degree - Information And Communication Networks