Rushitha Ranasinghe

Customer Service Desk Associate

• Follows the automated refund procedures in accordance with Walmart's guidelines.
• Efficiently assists customers with detailed information, prompt refunds, seamless exchanges, and clear directions.
• Ensures returned merchandise against refund slips before returning items to the sales floor to ensure inventory accuracy and integrity.
• Diligent in maintaining accurate sales tax-exempt records, showcasing attention to detail and organizational abilities.
• Ensures all damaged merchandise is promptly sent to Claims for processing.

Cashier

• Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
• Operated cash register, handled cash, and processed card payments with a high degree of accuracy.
• Promoted company sponsor programs, i.e., credit card service, product protection, and charity initiatives.
• Resolved customer complaints and issues promptly and effectively, ensuring customer satisfaction.

Self-Checkout Attendant

• Implemented loss prevention techniques, including verifying customer receipts and monitoring the checkout area for any suspicious activities.
• Maintains register security and integrity through diligent cash handling, adherence to relevant company policies, and awareness of surroundings.

• Maintained employee records, assisted with employee onboarding and off-boarding, tracked employee benefits, and ensured compliance with company policies and regulations.
• Recruitment Coordination: Coordinated recruitment efforts, such as posting job advertisements, screening resumes, scheduling interviews, and conducting reference checks.
• HRIS Experience: Used customized systems and tools to manage employee records and track recruitment efforts.
• Performance Management: Supported performance management processes, such as tracking employee performance, administering employee evaluations, and providing support for employee development.
• Project Management: Worked on HR-related projects, such as developing and implementing employee training programs or updating HR policies and procedures.

• Conducted thorough analysis of property titles and produced comprehensive reports, guaranteeing accuracy and compliance with established standards.
• Drafted and reviewed various notarial instruments including lease agreements, deeds of gift, and sale agreements while offering expert legal advice.
• Collaboratively conducted legal due diligence exercises with the Corporate Law department to provide a thorough assessment of real estate matters.
• Delivered exceptional service to maintain strong client relationships while addressing inquiries related to Sri Lankan property law
• Organized and maintained client records to ensure the confidentiality and timely processing of documents.
• Prepared board resolutions and attended meetings, documenting relevant minutes.

• Supported the efficient daily operations of the business by offering clerical, administrative, and secretarial assistance.
• Assisted in the coordination of recruitment processes, maintenance of employee records, and provision of support for HR functions.
• Demonstrated proficiency in managing client communications, scheduling client meetings, and cultivating robust client partnerships.
• Managed financial tasks, including invoice processing, expense tracking, and payroll assistance.