Rushit Shah
Oshawa,Ontario
Summary
Accomplished Regional Head Sales at ICICI BANK, adept in financial analysis and strategic planning, with a proven track record of expanding market presence and achieving revenue growth. Skilled in wealth management and customer relationship management, I led teams to exceed sales targets by fostering client relationships and leveraging market research. Demonstrated excellence in portfolio management and business development, ensuring a 30% increase in client acquisition.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Head Sales - Wealth & Trade
ICICI BANK
ANAND, GUJARAT
09.2019 - Current
- Analyzed data from market research studies to identify opportunities for expansion into new markets.
- Identified potential acquisition targets that would expand presence in the regional market.
- Provided guidance on strategic planning initiatives aimed at increasing revenue streams in the region.
- Handling a team of relationship managers and responsible for managing relationships with wealth & SME clients, with a target of increasing the fee base and increasing the MAB book.
- Maintain high quality, profitable, and broad-based relationships with the existing client base, and grow the CASA and Fee Book.
- Sales of wealth and trade products, like life insurance, general insurance, mutual funds, PMS, AIF, fixed deposit and trade products such as bills for collections, bank guarantees, and letters of treasury products. Credits and Acquire new trade relationship
- Driving annualized budget consisting of Liability, Fee, Lending, Third Party Investments and NCA
- Acquisition of Corporate customers for Forex and Trade Services and TPP fees.
- Sourcing & granting of credit limit to customers including buyers credit, LCBD, ECB, Term Loan, WCDL, LC, BG, Forwards, OD, CC, Packing Credit, bills discounting and other asset product like Personal loan, Mortgage loan, commercial vehicle, car loan ,credit card.
- Respond to customer queries on a timely basis and handle customer satisfaction survey
- Guiding the team in understanding about Banking, wealth management, portfolio management , Trade, Trade Finance requirement and Business & Trade Flow of the prospective & existing customers and training them in portfolio management , Trade, Trade Finance, Hedging and Lending related aspects
Relationship Manager
Equitas small finance bank
Anand, Gujarat
07.2018 - 09.2019
- Identified new business opportunities through networking events or referrals from existing clients.
- Analyzed potential investments such as stocks, bonds, mutual funds, and insurance products for clients.
- Prepared quarterly performance reports for existing clients detailing the progress of their investments over time.
- Actively participated in marketing initiatives aimed at increasing brand awareness within the community.
- Conduct risk profiling of all mapped clients and showcase investment products as per the Client risk profile
- Resolution of queries for all managed clients within TAT specified
- Established strong relationships with clients through regular, personalized communication.
- Focus on business development across liabilities, assets & fee to sustain and achieve growth in relationship value, revenues & improved client stickiness
- Achievement of product-wise targets and cross selling products as per the demographic, lifestyle and risk profiling
- Formulate outbound and inbound sales plan to acquire new HNI Clients for increasing customer base of the portfolio
- Ensuring client contactability at all times through updation of latest contact details in all necessary systems. Regular contact with all mapped clients through weekly / monthly calls
Branch Manager
J M FINANCIAL SERVICES LTD- KALPDRUM INVESTMENT
ANAND, GUJARAT
05.2018 - 07.2018
- Building relationships with the client & educating them about Investments
- Client Acquisition as per targets and cross selling of 3rd party products (MF, Insurance, SIP, PMS, AIF etc).
- Providing financial solutions to create wealth of customers of HNI Customer.
- Reviewing the date to date revenue of the branch and achieved branch target.
- Manage the sales team and achieved sales target and closed monitor of operation work
- Achieved monthly as well as yearly budget
Priority Banking Relationship Manager
AXIS BANK
ANAND, GUJARAT
03.2013 - 01.2017
- Facilitated seamless onboarding processes for new priority banking customers.
- Identified opportunities for cross-selling banking products life insurance, mutual fund, PMS,AIF, demat, non investment products like Forex, Remittances, Loans product like mortgage , car loan, personal loan, credit card, cash credit ,credit card or services to existing clients.
- Maintained and built strong client relationships through quality, personalized interactions.
- Identify existing branch customers who meet priority program criteria and flag them on the system to upgrade these customers under the Imperia program
- Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio
- increasing customer engagement through other non investment products like Forex, Remittances, Loans, etc. to the new and existing customers
- Achievement of New Priority Customer ID Acquisition Target ,monthly revenue target and cross sale fees product target.
Personal Banker
HDFC BANK
NADIAD, GUJARAT
11.2010 - 03.2013
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
- Cross-sold banking products such as credit cards, loans and investments.
- Delivering branch deliverables to customers, such as welcome kits, cheque books, and ATM/debit cards
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Maintained accurate records of all transactions conducted throughout the day.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Cross-selling banking products and services to meet sales targets
- Conducting financial assessments and recommending suitable banking solutions
Relationship Manager
RELIGARE SECURITIES LIMITED
ANAND, GUJARAT
02.2010 - 10.2010
- Conducted comprehensive portfolio reviews to ensure optimal asset allocation and performance against market benchmarks.
- Provided ongoing financial advice and adjustments in response to life changes, market fluctuations, and economic trends.
- Utilized financial planning software to create projections, scenarios, and plans tailored to individual client needs.
- Profiled and analyzed investment products to devise financial strategies, meeting client financial needs and forecasting opportunities with highest return on investments.
- Promoted business to increase customer base and grow revenue.
- Provided ethical, objective and holistic financial planning advice to clients.
Insurance Sales Manager
KOTAK LIFE INSURANCE
NADIAD, GUJARAT
05.2009 - 02.2010
- Agent Management- Identifying, Recruiting & Managing Them
- Assisted agents in developing client relationships through networking events and seminars.
- Developed marketing strategies to increase sales and reach new customer segments. Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Evaluated agent performance, identified areas of improvement, and implemented corrective action plans when necessary.
- Assessed customer risk levels and recommended appropriate coverage options.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
Branch Sales Manager
HDFC BANK
ANAND, GUJARAT
08.2005 - 08.2007
- Developed and implemented strategies to increase sales and improve customer satisfaction.
- Maintain the productivity of the sales officers (SOs)
- Meet the business targets and Identify sales opportunities.
- Provided leadership in developing effective marketing plans for new products or services.
- Monitored and analyzed market trends, competitor activity, product innovations, and customer needs and preferences.
- Managed overall branch performance, conducted sales activities in large geographical territory, developed deep customer base and cultivated highest customer satisfaction ratings.
- Managed branch sales, customer service, finances and record keeping.
- Built relationships with new and existing customers by personally interviewing to identify needs and preferences and delivered products and services that fit customer perfectly.
Education
MBA - Financial Management
Sardar Patel University
Anand04-2009
Bechelor of Commerce - Accounting
Gujarat University
Nadiad03-2005
H.S.C - Commerce
G.H.S.E.B
NADIAD03-2002
S.S.C -
G.S.E.B
NADIAD03-2000
Skills
- Financial analysis
- Market research
- Customer relationship management
- Wealth management
- Data analysis
- Strategic planning
- Team leadership
- Portfolio management
- Compliance adherence & Risk assessment
- Business development
- Employee relations
- Customer acquisition
Accomplishments
- 100 % Revenue growth in F.Y 2024-2025 in ICICI Bank and secure no 1 position in the zone.
- Quarterly 30 % growth in business number across banking product.
- HDFC MDRT club qualified in life insurance.
- NCA growth is 55 % though out banking career
Languages
English
Full Professional
Hindi
Native/ Bilingual
GUJARATI
Native/ Bilingual
Certification
- IRDA
- AMFI
References
References available upon request.
Timeline
Regional Head Sales - Wealth & Trade
ICICI BANK
09.2019 - Current
Relationship Manager
Equitas small finance bank
07.2018 - 09.2019
Branch Manager
J M FINANCIAL SERVICES LTD- KALPDRUM INVESTMENT
05.2018 - 07.2018
Priority Banking Relationship Manager
AXIS BANK
03.2013 - 01.2017
Personal Banker
HDFC BANK
11.2010 - 03.2013
Relationship Manager
RELIGARE SECURITIES LIMITED
02.2010 - 10.2010
Insurance Sales Manager
KOTAK LIFE INSURANCE
05.2009 - 02.2010
Branch Sales Manager
HDFC BANK
08.2005 - 08.2007
MBA - Financial Management
Sardar Patel University
Bechelor of Commerce - Accounting
Gujarat University
H.S.C - Commerce
G.H.S.E.B
S.S.C -
G.S.E.B
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