RUSHIKESH BOTE
Belleville,Canada
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Associate
Tele-performance
07.2021 - 08.2022
- Customer service representative for chat process at Door Dash
- Improved or maintained high levels of customer satisfaction by providing quality assistance and support
- Demonstrated proficiency in addressing customer needs for diverse regions such as USA, Canada, and Germany
- Achieved positive outcomes in resolving customer issues and concerns, contributing to overall customer satisfaction.
Senior Associate
Vision Net Systems
12.2020 - 07.2021
- Identify compliance, Financial and Reputational risks to the company requiring attention and escalate appropriately to manager
- Conduct clean desk audits for various departments, like asset management, bankruptcy, foreclosure, and default teams.
Customer representative
Wipro
08.2019 - 09.2020
- Worked for an insurance company named as UnitedHealth care as a customer representative for USA Region
- Handled all customer relations issues in a gracious manner and in accordance with the company policy
- Both Voice and Chat experience, dealing only with Doctors, Nurses, and Specialists.
Analyst and Dealer
Share Khan
05.2017 - 07.2017
- Enhanced data collection methods, ensuring accuracy and completeness in financial databases
- Authored and published research reports, providing valuable insights for sales, trading, and clients
- Communicated recommendations effectively, influencing decision-making across sales and trading teams
- Conducted precise financial modeling and valuation for diverse markets, including A-share and H-share
- Collaborated seamlessly with sales and trading teams, aligning research findings with market dynamics.
Analyst and Dealer
Sai Samarth investments
10.2011 - 09.2015
- Writing research notes, in-depth reports, and presentations
- Demonstrates creativity in solving problems
- Always looks for new ways of doing things
- Call trends before competitors, be a sounding board for top clients or traders.
Education
Global Business Management -
Loyalist College
Belleville, ON01.2024
Skills
- Performance Monitoring
- Money Handling
- Financial Management
- Currently pursuing certifications in SQL, Tableau, Data Base Theory
- Customer Relationship Management (CRM)
- Computer Skills
Certification
- Global Financial Market Program, Bombay Stock Exchange, 07/2019
- Advanced Excel, Udemy, 05/2020
- Microsoft Office, Udemy, 01/2013
- Spanish Language, Udemy, 02/2021
Languages
English
Full Professional
French
Elementary
Timeline
Senior Associate
Tele-performance
07.2021 - 08.2022
Senior Associate
Vision Net Systems
12.2020 - 07.2021
Customer representative
Wipro
08.2019 - 09.2020
Analyst and Dealer
Share Khan
05.2017 - 07.2017
Analyst and Dealer
Sai Samarth investments
10.2011 - 09.2015
Global Business Management -
Loyalist College